Account Compromised and Items Stolen
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Hey,
I hope this message finds you well. I am writing to report that my POE2 account appears to have been hacked. Here's what happened: I was suddenly disconnected from the game and, upon trying to reconnect, I noticed that my character was in a party with someone I didn't recognize. Shortly after, I was disconnected again. When I managed to log back in, I discovered that all my currency were missing. This situation has left me very concerned as I’ve spent a significant amount of time and effort on this account. Could you please investigate this matter urgently? I would appreciate it if you could help recover my account and the lost items. Last bumped on Dec 22, 2024, 7:11:14 AM
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i just got lost of currency too . my all currency disappear from the currency stash just orb of transmutation and augmentation still remain , my exalted and divine all gone , last played on 19/12/67 and play again on 20/12/67 (gmt+7time) that found been hacked don't know how it happen i just loged on only on poe official site and trade site
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Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
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" i already e-mailed to support@grindinggear.com last night when i found i been hacked , i hope you can find who did it and thank you for your all hard work |
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Same thing happend to me :( have found the guy that is selling my items aswell po123zzq#4951 very funny indeed that they dont even try to hide it at all
Last edited by IndexSenpai#1947 on Dec 21, 2024, 3:36:24 AM
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same here!!!
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Same thing.
Was always playing via steam, had all 2factors, steam guard and so on. Sadly you can still lose you account through site or launcher, because there're no options to protect your account. Now I'm watching this guy [removed by Support]. I know exactly which stats I had on my gear. I searched them through trade website and found this ugly POS. Now I'm watching him trading my gear for half of the price, so he could rmt divines after and GGG support will only react after weekend, if react at all. No compensation, no recovery, no options to protect your account. Spent hell of a lot time in this game, guess it's time to drop. Not the league tho. Last edited by Edmund_GGG#4844 on Dec 22, 2024, 3:45:57 AM
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" Hi, thank you for your response. I've sent a message to this email with all details i have. If its not possible to restore data i would glad to see hacker account been banned for the sake of this great community and one of the best game i've ever played. Thank you! Last edited by Kazuakatoq#3064 on Dec 21, 2024, 4:40:30 AM
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" My steam guard is also on all the time, 2fa too. i had 110 hours on POE2 already, like 16-20 worth of divine orbs was stolen from me :) Last edited by Edmund_GGG#4844 on Dec 22, 2024, 3:46:36 AM
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I did lost about 500 divines few days ago also making post and email ggg.
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