Upgrade Supporter Pack and opted for physical but received points instead

Hi,

Could I get assistance on the above request for a refund on my shipping since the items were mentioned on not being shipped / delivered. The cost is usd 31.7 so expecting at least amount of 317 mtx points as refund?

Thanks

Hi,

Its almost a month since the last info about the shipping.

Could I get assistance on the request for a refund on my shipping since the items were mentioned on not being shipped or being delivered. The cost is usd 31.7 so expecting at least amount of 317 mtx points as refund?

Thanks