Path of Exile 2 Early Access Keys all of a sudden all "Used: true"?

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travenkirkwall#7167 wrote:

are they just going to pretend this isn't happening? or are they going to address this?

More financially viable to not address it I guess.

Bump - also waiting for an email response to this issue

Bump, answered back to their email within 30 minutes. Weeks later still no answer.

https://www.youtube.com/watch?v=XNJSDxwC9bY I posted in patch video Comments please also like to upvote that comment Traven89 is my YT name

Still waiting for solution... this is not a serious company
3 weeks+ waiting, maybe this needs more atention from the players, mayne then they will start to resolve the situation

Still nothing

I haven't heard from them since the 27th of December, the very same day I responded.

These guys ain't gonna get to us anytime soon. Some of the worst customer support I've seen for customers who pay $100 of dollars.

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raytheon#5434 wrote:

I haven't heard from them since the 27th of December, the very same day I responded.

These guys ain't gonna get to us anytime soon. Some of the worst customer support I've seen for customers who pay $100 of dollars.

Same. This is horrible.

GGG has posted about the lack of Customer Support.
https://www.pathofexile.com/forum/view-thread/3703227

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Since the announcement on the 22nd of November the Support Team has received around 545,000 email requests and been able to reduce the remaining requests to approximately 75,000.

Cap. I'm 99% sure they count a "request fulfilled" as the first email that asks you the exact same details that were in your initial email.

I'm convinced they don't read anything and just spam macros.

Just noticed this happened to me too, but don't know if I should even bother contacting support from what I read here plus the fact that I contacted for a different issue over a month ago and they didn't bother to reply for over a month after asking for some info I provided immediately.

If anything GGG just lost all my trust and support in the future.