"Your account does not have access to path of exile 2 early access" (20 hours in)

i have the same here.
trash....
no help from support, no answers...
i played 8 hours the game, and was hoping play the game in this weekend, but.......

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Barakonda#6216 wrote:

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SuurbieR#3175 wrote:

They will respond. I myself have waited for 8 days before I had an answer. Be patient, they're busy but they're actively working on it and hiring extra crew.

what was the outcome? Did you get your access back? Why was it gone?

I replied to them, and now I am again waiting for response. But they said they could probably help me, and asked me for my account name and the characters I had there. So I am hopeful. Will let it know if it is fixed.

Hey,same problem,6 hours of play on Steam,resolve please

Same here
-Buy an early access
-unable to play early access

68+ hours same problem no response from emailing in

Same.. 3 days in for me

Same, bought via reseller, player 10hr, access lost, no support
Now friends wanted to continue so I bought it again, this time directly over Poe HP, hope they refund once they answer, but works fine, chars are still there.

till today no response and nothing is being done. played for 10 hours and come to this.

whats the point of paying for early access and not able to play early access? aint this scamming ppl money?

paying for something that cannot be played?

Taper your expectations. I've been waiting 4 weeks for my issue to resolve.

Good morning,

Do you have any news regarding this incident? To date, no official communication has been shared, including on X (I invite you to consider posting a public message on this subject).

We are paying for a service that, unfortunately, does not appear to be fully functional. What solutions do you propose while waiting for the problem to be resolved?

Additionally, I purchased a key on the POE for a friend, which now prevents me from purchasing a key for myself.

Looking forward to your prompt return,

Sincerely,