POE2 Can't login to specific character

A second character of mine has been lost to Jungle Ruins in Act 2 by this bug.
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knuw#0274 wrote:
A second character of mine has been lost to Jungle Ruins in Act 2 by this bug.


I have managed to get one character out of Jungle Ruins so far by verifying game files on Steam.
Same problem
Unrecognised task serialised by server; missing registraton? 16257
I got a problem when trying to teleport back to the location (Red Vale).
The exact order of actions was as follows:
I teleported to the Camp to put out unnecessary things, then through the created teleport I tried to go back and then the game crashed. Of course, I have already tried different solutions to this problem and also read the relevant topics on the forum, none of the solutions helped.
I play through Steam. I checked the integrity of the files. (I can log in to other characters)
Support sent me back to the forum where this problem is also not solved...

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