POE 2 Complete PC Freeze while loading screen

I know this sounds like a silly desperate thing, but I switched my portal and some cosmetics back to default from the ones I had bought. I haven't crashed since. Also, all maps etc load much faster and "smoother" without the spinning loading wheel hitching up.

I know this sounds like the millionth silly thing to try but figured I'd post it since it has worked for me so far. Heck, I even ported around trying to get it to crash and still haven't.
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I can't say it often enough, again and again:

THERE IS NOW WORKING FIX, BESIDES POEUNCRASHER

So don't follow ANY advice given here, its 100% snakeoil and in the end it will most likely do more bad than good.

Its sad that Freezing Gear Games is letting this 400+ pages of misinformation running rampart, potentially making it worse for their customers when they listen to ill informed advice.

again:

THERE IS NOW WORKING FIX



except a lot of ppl did stop the crashes for now with a rollback to 23h2, its not the same problem for everyone so your repeating misleading things.
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Xypha#3760 wrote:
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Tried it. Doesn't work. Win 11 still tries to download and install 24H2. Barely avoided it.


did you do it via group policy on pro or registry on home? if it didnt stop after telling the update to go awway and having restarted you have mistyped or misplaced something, or not applied the gpedit. its a really standard windows function, not really something to not work unless your in a domain overwriting it

Do note that activating group policy in home versions doesn't actually work, it will give you the menu, but most things will not actually apply


On Win 11 pro. I followed the instructions to the letter. I'm thinking MS really really wants this pushed out and may have thought of that solution.
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Nyek#6508 wrote:
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theone39#9060 wrote:
I do not know if they are trying to fix this problem and I do not know if they care about us, players,


https://www.pathofexile.com/forum/view-thread/3707604

Barely even been 12 hours since they addressed the issue again, these posts of no communication are getting so tedious, the issue isnt an easy one to fix, its early access and no matter how entitled peeps choose to behave it gets fixed when it gets fixed.

I am also experiencing this issue and it is insanely annoying, to the point I've stopped playing and check in on these forums from time to time to see how things are progressing. Conspiracy theories galore in these threads.



This isn't addressing us at all. This is a completely different crash. Specifically a game crash, not a pc lock up. 100% different thing.
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Ashaya2#7109 wrote:
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Nyek#6508 wrote:
"
theone39#9060 wrote:
I do not know if they are trying to fix this problem and I do not know if they care about us, players,


https://www.pathofexile.com/forum/view-thread/3707604

Barely even been 12 hours since they addressed the issue again, these posts of no communication are getting so tedious, the issue isnt an easy one to fix, its early access and no matter how entitled peeps choose to behave it gets fixed when it gets fixed.

I am also experiencing this issue and it is insanely annoying, to the point I've stopped playing and check in on these forums from time to time to see how things are progressing. Conspiracy theories galore in these threads.



This isn't addressing us at all. This is a completely different crash. Specifically a game crash, not a pc lock up. 100% different thing.


i have to test this to see if the game would be able to create a crash file during the freeze or nothing at all, because in the loading freeze is not really a complete PC lock you can still can move your mouse (really sluggish) and num lock light on keyboard would react (really slow too) you just can't close the game or alt-tab or even open task manager that's why you have to hard reset.
"
Xypha#3760 wrote:
"
I can't say it often enough, again and again:

THERE IS NOW WORKING FIX, BESIDES POEUNCRASHER

So don't follow ANY advice given here, its 100% snakeoil and in the end it will most likely do more bad than good.

Its sad that Freezing Gear Games is letting this 400+ pages of misinformation running rampart, potentially making it worse for their customers when they listen to ill informed advice.

again:

THERE IS NOW WORKING FIX



except a lot of ppl did stop the crashes for now with a rollback to 23h2, its not the same problem for everyone so your repeating misleading things.


Rollback itself does not fix the issue. Something you do during rollback sometimes do delay or prevent the occurrence of the hard crashes but in itself rollbacks have been proven to not work.

In addition, Microsoft is very (and alarmingly) adamant about updating to Windows 11 24H2; meaning that rolling back is not advisable. Soon it would not be even possible. We will never know it for sure (unless they declare it after it is no longer a security risk) but I think there is some nasty but thankfully not yet discovered by malicious actors vulnerability on Windows 11 23H2, which given how bad Windows 11 is, would not surprise me.

Similarly we cannot know what is going on GGG's end.

As GGG's paying customers GGG should have been communicating with us, but they are not.

Dear GGG, Enough is enough.

We-as paying customers- have the right to know:

1) What went wrong?

2) What you are doing to fix it?

3) What possible causes have you eliminated as the source of the problem?

4) What triggers have you discovered that starts the resource hog loop other than "zone change"? (This one is really important because it allows players to create workarounds)

5) What is your estimated time of fix?

6) How did this sort of bug managed to avoid detection in your testing period?

7) What you will be doing to compensate players that have been affected by this issue?

8) Whether refunds would be made available for those that are no longer interested in playing the game?

To other paying customers like me who have spent their money on this faulty product:

As long as GGG is not interested in open communication our only other option is to increase the pressure and warn others by giving a negative review for Path of Exile 2 on Steam in a detailed and informative manner.
I cannot send/reply to direct messages because my in-game character has not finished Act 1.
What to do:
1)Write a short review about the hard crashes in notepad.
2)Copy and paste it to steam reviews, put up a negative review.
3)Copy and paste it to steam discussions, put it up there.
9800x3d and 4090 here; still crashing on Linux and Windows with the v570 and v571 (just released) NVIDIA drivers.

Please address this. It is with 100% certainty the game is causing these crashes. How are we 7 weeks in without a solution and barely more than an acknowledgement that this problem *might* exist? This is crazy.
No no no it can't be happening on Linux because it's only a Windows issue and only 24H2? Haven't you been listening to the shills?
Last edited by steinamo#6835 on Jan 24, 2025, 12:54:31 PM
Patch said this :

"Added a new client command line option which sends us additional debug information (API markers, NVIDIA Nsight Aftermath, and DRED) from DirectX 12 client crashes. If you're experiencing a large number of crashes and using DirectX 12, then temporarily enabling this will assist us in identifying the cause. This can be enabled by adding "--ex-crash-report" to your Path of Exile 2 command line arguments/launch options."


Any change for you ?
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Patch said this :

"Added a new client command line option which sends us additional debug information (API markers, NVIDIA Nsight Aftermath, and DRED) from DirectX 12 client crashes. If you're experiencing a large number of crashes and using DirectX 12, then temporarily enabling this will assist us in identifying the cause. This can be enabled by adding "--ex-crash-report" to your Path of Exile 2 command line arguments/launch options."


Any change for you ?


Why would that change anything? It's just a command to get debug information. It doesn't stop the crash at all.

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