POE 2 Complete PC Freeze while loading screen

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Hidefury#7456 wrote:

Well done, GGG for addressing the issue and fixing it :) 4 weeks and counting ... You must be so proud. Again, fast reaction and overwhelmingly good customer service. Next time before you start selling EA game probably is a good idea to test it against crashes at least. Amazing experience. :)

Most of that has been christmas break so cut them a bit of slack - if they haven't responded in the next week or two, I'd say you've got a point.

This bug is infuriating. I have lost so many things from it... Please fix this ASAP.

So after trying just about everything to fix this infuriating issue, I updated MSI provided chipset drivers to AMD drivers and i've not experienced a crashing loading screen in about 6 hours of gameplay. May work for some of you with similar hardware. Hope this gets figured out soon for all.

9800x3d
MSI x870 Tomahawk Wi-Fi
rtx 4080
Windows 11 24h2

They fact there is no fix for this yet is quite worrying.

Forget the fix...what's more worrisome (frustrating) is lack of communication.

Same Issue

i7 10700K
Z490 AORUS Elite
Gigabyte RTX 3070
Win 11 24H2

Exactly the same crash in Baldur's Gate 3 while loading save, also worth the 24H2 update

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mishkan426#4504 wrote:

Exactly the same crash in Baldur's Gate 3 while loading save, also worth the 24H2 update

The problem is it's not just related to 24H2, it happens on 23H2, it happens on windows 10, it happens with different configurations, intel and AMD.

Giving them slack because of vacation is not an excuse for a faulty product. People paid money to access this game, and to have such an egregious bug / error in your code and not even say a single thing about it... literally 0 communication is what is troubling.

Even a "hey, if you are experiencing this bug, please refrain from attempting to play the game, we are working on a fix and plan to roll it out in the next <insert time here> days."

I'd have more respect for them if they communicated, even if it was in their view an admission of them messing up.

This isn't something that is the player's fault. Its not even Microsoft's fault with their 24H2 update. Its squarely GGG's fault for designing the game the way they did. Its their code and assets conflicting with people's machines causing the temps to rise and CPU usage go up to 100%. There is a broken process or loop in the code.

Yeah I got to run this app to ensure the game doesn't lock my pc down. But it will take me about 10 to 15 times crash after crash to get into the game. Then once in no clue how long I have before going to one map or the next if the game will just crash on me. Its just gotten worse and worse the past week, its not the update I did it in the old update and the new one and here I am same issue. I just wish they would talk to us and let us know something that's all I ask. I spend money to support them because they have always been so open but its been radio silent and they been back to work for a week now.

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rjones326#1051 wrote:

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Hidefury#7456 wrote:

Well done, GGG for addressing the issue and fixing it :) 4 weeks and counting ... You must be so proud. Again, fast reaction and overwhelmingly good customer service. Next time before you start selling EA game probably is a good idea to test it against crashes at least. Amazing experience. :)

Most of that has been christmas break so cut them a bit of slack - if they haven't responded in the next week or two, I'd say you've got a point.

No he has a point and they should not get any slack. If they choose to take TWO WEEKS Christmas holidays over fixing the crashes in the game THEY CHOSE to launch right before Christmas then they absolutely can and should be criticised for those bad decisions. Your take is bad