POE 2 Complete PC Freeze while loading screen

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They seem to have removed this issue from the "Known Issues" thread.

I also emailed their technical support email and they replied to me that they are not providing technical support at the moment.

So...yeah...



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High priority issues:

Migration out of Solo-Self Found leagues is temporarily disabled.
Investigating cases where some players experience crashes related to Multithreading and have to restart their PCs. This seems to mostly be for players with the Windows 24H2 update.
Map Device in town sometimes not being interactable.
Moment of Zen fails to complete, in some cases blocking progression.


It most definitely has not been removed, but its pretty bad that they haven't come up with an official fix yet.
anybody know any details on how ggg play-tested EA? like what hardware specs they used and what their methodology was? i find it hard to believe that they had no prior awareness of this issue or even the possibility of it.
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audrim#1616 wrote:
anybody know any details on how ggg play-tested EA? like what hardware specs they used and what their methodology was? i find it hard to believe that they had no prior awareness of this issue or even the possibility of it.



They didn't play test it. Haha. That's what we are here for. You can put lipstick on a pig and it's still a pig. Just like you can call an alpha a early access and it's still an alpha.
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audrim#1616 wrote:
anybody know any details on how ggg play-tested EA? like what hardware specs they used and what their methodology was? i find it hard to believe that they had no prior awareness of this issue or even the possibility of it.


They already knew about this issue, POE 1 has been having it for months.
I disabled vt-d in the bios on my motherboard, and for the first time, I played all day without any freeze.

VT-d, or Intel Virtualization Technology..

plz fix this issue..... we cant play the GAME
Everytime I start the game it freezes like 2-3 times before even I get to login screen. And it freezes way more than 5 times when loading into game... This needs to be fixed ASAP, please GGG.
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POSSIBLE FIX

So I found this idea online somewhere and so far it has been working great. Navigate to the Steam folder where POE2 is installed. Should look like:

Drive Letter\Steam\steamapps\common\Path of Exile 2

Find the PathOfExile_x64Steam.exe file and right click. Go to Properties. Go to Compatability tab. Check box run as Admin and Check box run in compatability mode for Windows 8. Hit Apply and OK.

Haven't had one crash yet since this change. Hopefully it works for you all. Best of luck!

Computer Specs
CPU: AMD Ryzen 7 7800X3D
GPU: RTX 4090
RAM: 32.0 GB
NV.2: Samsung 990 PRO 4TB
OS: Windows 11 Pro
OS VERSION: 24H2


Omg this worked... I used to disable core 0+1 every time I open the game and disable multi threading on every loading screen. Considerably dropped cpu temp as well. Thank you so much!!

Ryzen 7 5600X3d
RTX 3070 TI
Win 11 24H2


This fixed it for me as well!
Ryzen 7 9800x3d
RTX 4090
Win 11 24H2


This FIX worked for me too!
Thank you so much, I can finally play with no problems!! :D

Ryzen 7 9700X
RTX 4080 Super
Windows 11 Pro
Version: 24H2
This is unacceptable, it drives me crazy I had to reset my pc at least 20 times already. Complete PC hard crash, no response from anything, on 80% of loading screens. From character select to new areas and portals to town.

5800X - 3060Ti - 32Gb RAM - Win11 24H2

Please fix this we want to be able to play during holidays!!
A fix for those experiencing complete PC freezes on loading screens

Just disable multithreading before you engage with loading screens, has been working for me like a dream.
Recently started a merc Witchhunter and i've got 27 hours on it, not 1 complete PC freeze ever since i began disabling multithreading before engaging with loading screens.

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