Supporter pack points PoE2 not showing up on balance when logging into PoE1?

So I purchased King of the Faridun supporter pack for PS5. Previously I've played PoE1 on PC so any points/stash tabs etc are not gonna transfer over unless I play PoE2 on PC I get that.

Upon logging into PoE1 on PlayStation I thought I'd be able to see my points balance (as it's on same platform) from the supporter pack and buy a few stash tabs before the servers cramp up later (seeing as they will carry over on same platform - yes I know it would be better to wait for a sale).

The points balance doesn't appear to have updated though, so I assumed the pre-order points are only for PoE2 and cannot be spent in PoE1? Anyone else tried this?

Edit: yes accounts are all linked.

If anyone else has this issue, I just got mine to show up but making a purchase in PoE1, in particular there was a free PS+ cosmetic pass, after purchasing my balance updated to 1000.

You don't need to actually buy anything, just going to the in-game poe1 store and hitting the buy coins tab once (without actually buying anything) will work as well.

"

emperor_of_doom6#9217 wrote:

You don't need to actually buy anything, just going to the in-game poe1 store and hitting the buy coins tab once (without actually buying anything) will work as well.

I tried it, and it keeps loading endlessly. The same thing happens in POE 2 actually. Really weird.

Edit: Apparently the shop is down or on maintenance according to other players. Just going to wait for it to be fixed. Cheers.

Never played POE1 but having the same issue with the PS store. My 300 points from my $30 POE2 support pack are NOT showing up.

"

marupoe2#4962 wrote:

Never played POE1 but having the same issue with the PS store. My 300 points from my $30 POE2 support pack are NOT showing up.

This worked for me maybe I'll work for you.

I purchased the $100 supporter pack on PSN for POE2 but didn't receive my coins or cosmetics and the store wouldn't load for me to buy points or anything. Had the thought to go to POE1 and see if it would refresh... And it did! So if you're using the same account for POE2 that you did for POE1, just log into POE1 and go to the MTX store.

Hopefully this helps someone

Thanks for the PoE 1 store tips, it worked for my account. Now i have access to the MTX i've bought that are available in PoE 2 :)

Still don’t have access to the items or points from the supporter pack and through Steam. Hope they fix that soon, I want my little pet!