I bought the poe 2 early access pack through website to play on Xbox. It didn't work what do Ido?
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I messed up thinking that I needed to buy the early access pack here on the website. I thought it would show on my console but it isn't. Can I get a fund or something?
Last bumped on Dec 9, 2024, 11:12:12 AM
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Hi there, could you please email us at support@grindinggear.com so we can look into this matter for you?
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" Yes thank you |
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Are we not supposed to do this? i’m intending on playing on my xbox as well but purchased the pack through the official PoE website.
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" I am not surprised that I am not the only one who did this. On xbox marketplace is where you can by early access for xbox. I had already bought it on this website and there is zero evidence that I did on xbox. I can't download anything and it doesn't show that I bought it. It still shows that I have to pay $30. I am trying to ask for a refund but support is taking a long time to respond. |
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" Hi. I hate to bother you but support is taking a long time to respond. Is it your understanding that xbox players were not supposed to buy early access through the website? The Q and A did not say this. If so will I get a refund? |
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Yeah buying from website is only for pc so you'll need to buy from xbox store and as for a refund i cant answer but support is so overwhelmed its gonna take a while to get a email from them
Also do not keep emailing them or replying as its gonna put your farther in the queue to get a response Id just buy on xbox and just wait for them to get back to you about a refund because i doubt it'll get taken care of before tomorrows launch |
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" Thanks. I don't know why this wasn't addressed in the Q and A. This account shows all of my xbox purchases so logically I saw no reason why I couldn't purchase early access here. I'm also confident early access was not yet on xbox for me to buy which made it more confusing. |
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I just did the samething... trying to buy early access on the POE website. I've connected my microsoft account to poe, but my xbox is not showing I've bought this pack.
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" Welcome to the club. Enjoy buying it twice. |
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