You cannot add this login method to this account.

same issue here. Has anyone a solution already?

Or GGG can you please explain a bit more what exactly the problem is?

----

Edit:

Now I got an answer frpm GGG to my support ticket.
I could solve this problem, by downloading the standalone client and logged in to this client. After this I received an unlock code per mail, to unlock my account.
After that the linking process was possible without a problem.

So maybe that helps others too...
Last edited by Oraphil#3263 on Dec 5, 2024, 8:42:23 AM
I just did the method above and it worked for me
Last edited by etur0#4671 on Dec 5, 2024, 4:44:56 PM
How do I merge my xbox account into my PC account? When I try to add the xbox account to my PC one I also get the error:


You cannot add this login method to this account.
You must complete the unlock process before continuing.



I tried the other way and think I got a similar error. I bought the pre-purchase on xbox because I was hoping to play there on launch day, however my PC account has all my micro-transactions....

Which account should I use?
"
Oraphil#3263 wrote:
same issue here. Has anyone a solution already?

Or GGG can you please explain a bit more what exactly the problem is?

----

Edit:

Now I got an answer frpm GGG to my support ticket.
I could solve this problem, by downloading the standalone client and logged in to this client. After this I received an unlock code per mail, to unlock my account.
After that the linking process was possible without a problem.

So maybe that helps others too...


Hi Oraphil, could you please be more specific about how you found the solution? I don't understand this part: 'I could solve this problem by downloading the standalone client and logging into it. After that, I received an unlock code via email to unlock my account.' Why did you receive an email?

I have the POE I PC client, I log in with my GGG credentials, and that doesn't trigger any email haha
I have the same problem:

You cannot merge two accounts with the same login methods.

I wanmt to play it on steam - not via the stand alone method.

It runs fine on the stand alone but I can't link it to my steam account...

Same issue. I just want my cross progression between xbox and PC(steam or otherwise). At the moment I have it on steam and xbox. Getting that same error and my connect to xbox is greyed out.
Last edited by realicepick1#9508 on Dec 8, 2024, 10:08:11 AM
"
Kieran_GGG wrote:
If both accounts have email addresses associated with them, you will not be able to merge the accounts.

If you are having issues with this, please email support@grindinggear.com




this is so confusing.

why does it need to be this hard?
we live in a time where every account you have is an email/password authentication unless youre using something like a token login.

i just want access to my MTX on my poe2 account
"
Oraphil#3263 wrote:
same issue here. Has anyone a solution already?

Or GGG can you please explain a bit more what exactly the problem is?

----

Edit:

Now I got an answer frpm GGG to my support ticket.
I could solve this problem, by downloading the standalone client and logged in to this client. After this I received an unlock code per mail, to unlock my account.
After that the linking process was possible without a problem.

So maybe that helps others too...


I didnt get any email, at all. is there something i am supposed to do to get the email to be able to link the steam account??
"
Kieran_GGG wrote:
If both accounts have email addresses associated with them, you will not be able to merge the accounts.

If you are having issues with this, please email support@grindinggear.com


Just created a new account to see if I was able to link steam with that, and it still gave me the same issue lol. is this a joke? How could something so simple be so regressive.
Got this problem too i buy the EA at Steam cause got some credits there to be spend and want to link that to my normal POE account and its impossible i mail support at friday at no anwerd yet.. Want play with my stahs and everything that i got at my normal acc Please.

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