3.25 QOL will be served under a layer of jitter if GGG misses this QOL again



The announced 3.25 QOL sound good, but curb Your Enthusiasm, they all will be operating under a massive layer of jitter and stutter, cause GGG ignores a Critical QOL every League: THE SERVERS.

At least the European pathetic servers.

The stuttering caused by the overloaded servers is insufferable, we've been coping and hoping for couple years, but looking at the promised 3.25 QOL, which are on similar scale as of 3.24 QOL: trivial when compared fundamental QOL such as a smooth gameplay and stable servers, yet nothing mentioned about significant servers or performance improvements for 3.25 so far .

I'm not sure if it is under-investment in servers or under-investment in Software, but I'm sure that GGG can fix it if they put it on high priority.


Also I'm sure most POE PC players in Europe suffer from this issue, The stuttering is especially bad from 02:00 PM to 10 PM (CET) on EU servers(Amsterdam, Frankfurt, Milan, London, Moscow, Paris -I swap these servers to get a more stable/probably less populated one, temporary coping remedy)

My internet speed 100/100 Mbps (dedicated to my pc & not shared with other devices).

I am an IT-support guy + programmer, So please don't waste your time suggesting some fix, Because it is a server side issue, no doubt.
I know how to troubleshoot, I'll list some of what I tried:
-Ethernet and WIFI.
-Reset network adapter, Flush DNS etc..
-Playing POE on Other PCs, and from other Cities, and other ISPs.
-Playing POE on Nvidia NOW Priority
-Running POE as admin, along with defender and firewall exceptions.

I hope the POE servers situation gets fixed soon, I also hope POE2 is designed with scalability as a high priority attribute from the start, else gg GGG.
Last edited by Hossedos on Jul 19, 2024, 5:21:49 AM
Last bumped on Sep 5, 2024, 5:08:58 PM
Speaking personally, 3.23 was a nightmare. Lag, disconnects, loss of progress, etc. It was VERY bad.

3.24 was markedly better. I played mostly on the London server and it was smooth sailing. In fact, I don't recall any hiccups.

During 3.23, when the issues were rampant, people suggested that it was a routing/backbone issue, not a server issue. I'm not a tech savvy person, but my 3.24 experience VS your 3.24 experience seems to support that notion.

In which case, is that something GGG can correct? Or is it outside of their control?
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Hossedos wrote:
I am an IT-support guy + programmer, So please don't waste your time suggesting some fix, Because it is a server side issue, no doubt.
I know how to troubleshoot, I'll list some of what I tried:
-Ethernet and WIFI.
-Reset network adapter, Flush DNS etc..
-Playing POE on Other PCs, and from other Cities, and other ISPs.
-Playing POE on Nvidia NOW Priority
-Running POE as admin, along with defender and firewall exceptions.

I hope the POE servers situation gets fixed soon, I also hope POE2 is designed with scalability as a high priority attribute from the start, else gg GGG.
You're an IT-support guy and opted into running your application as administrator instead of running a trace route? Interesting.

The PoE servers are fine. If you're in EU it's Telia/Twelve99 nodes that are not. You can contact your ISP or use a VPN to fix this yourself. It's not something GGG can fix themselves - ask Riot games and why they had to invest insane amounts of money to literally build their own infrastructure.

I'm affected myself. Multiple games even. Ever since I'm using a VPN and don't get routed through said nodes anymore, I can't recall the last time my ping spiked above 12ms. And I'm on WiFi on top.
"im an IT support guy and I program! Don't you dare pretend to know how to isolate and resolve these issues. They're all GGG's fault!"

I'm struggling to come up with new goals to keep me playing this game.
"
WaywornExile wrote:
Speaking personally, 3.23 was a .. outside of their control?


For me too 3.24 is a little better than 3.23, the stuttering is still bad in general, and it was like this for at least 2 years iirc, sometimes more bad, sometimes less bad.
"
Hossedos wrote:
"
WaywornExile wrote:
Speaking personally, 3.23 was a .. outside of their control?


For me too 3.24 is a little better than 3.23, the stuttering is still bad in general, and it was like this for at least 2 years iirc, sometimes more bad, sometimes less bad.


Potentially b/c there are less players playing?
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Ulsarek wrote:
instead of running a trace route? Interesting.


"
Ulsarek wrote:
If you're in EU it's Telia/Twelve99 nodes that are not. You can contact your ISP or use a VPN to fix this yourself. It's not something GGG can fix themselves - ask Riot games and why they had to invest insane amounts of money to literally build their own infrastructure.

I'm affected myself. Multiple games even. Ever since I'm using a VPN and don't get routed through said nodes anymore, I can't recall the last time my ping spiked above 12ms. And I'm on WiFi on top.


I mentioned that this issue is consistent with "Other PCs, and from other Cities, and other ISPs. Playing POE on Nvidia NOW ", I travel often, so trace routing and then chatting multiple ISPs and hoping they can/will fix it soon is not feasible(in EXTRA), not to mention Nvidia NOW and their ISPs XD.
Don't you think that for POE servers to misbehave on all these devices, ISPs, locations.. is not tied to me or a single ISP.. The only common dominator is POE EU servers.
And unlike your case,my other games don't have such problem.

You maybe right about Telia,& that this is more of an EU network infra problem than GGG problem, but other games are managing better.

EXTRA:
1-BTW I did route tracing, unsurprisingly all I can see is 2 hops, because of ISP's firewall and other protections.
2- my POE EU servers ping is ok 20-35, But the occasional stutter and random instance crashes on peek hours is frustrating.
3-I changed my main ISP last year for another game and that fixed the issue, but I was convinced it was ISP's problem within weeks, unlike POE, 2 years I'm not convinced yet.
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hmcg020 wrote:
"im an IT support guy and I program! Don't you dare pretend to know how to isolate and resolve these issues. They're all GGG's fault!"


Yes I am an IT support guy, and I know very well that neither I or any IT support guy can blame Nvidia for POE server issues on NVIDIA NOW service, not even Chris himself, Nor dare pretend to know how to isolate and resolve these issues, while hiding this knowledge from both GGG and Nvidia, just to leak it in a reply to a random forum post.
"
Hossedos wrote:
"
Ulsarek wrote:
instead of running a trace route? Interesting.


"
Ulsarek wrote:
If you're in EU it's Telia/Twelve99 nodes that are not. You can contact your ISP or use a VPN to fix this yourself. It's not something GGG can fix themselves - ask Riot games and why they had to invest insane amounts of money to literally build their own infrastructure.

I'm affected myself. Multiple games even. Ever since I'm using a VPN and don't get routed through said nodes anymore, I can't recall the last time my ping spiked above 12ms. And I'm on WiFi on top.


I mentioned that this issue is consistent with "Other PCs, and from other Cities, and other ISPs. Playing POE on Nvidia NOW ", I travel often, so trace routing and then chatting multiple ISPs and hoping they can/will fix it soon is not feasible(in EXTRA), not to mention Nvidia NOW and their ISPs XD.
Well, duh, of course this is an consistent issue between other PCs, locations and ISP's because guess what, they all get their traffic routed through shitty nodes at some point.

Read up on the Riot games blog on that matter. It's an interesting read.
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Ulsarek wrote:
Well, duh, of course this is an consistent issue between other PCs, locations and ISP's because guess what, they all get their traffic routed through shitty nodes at some point.

Read up on the Riot games blog on that matter. It's an interesting read.


I did actually read a blog about that directly after I read you 1st reply, yep a tangled mess of infrastructures.

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