Random crashes to desktop | no errors

Ive been having issues with poe randomly crashing to desktop with no errors. Its worth mentioning that ive had a fair amount of issues with my pc recently, and have had so ever since building it.

that being said, repairs have been done, and ive been doing things, tweaking settings etc to get it to a stable state.

after my most recent changes, things seem pretty stable, and i dont have many things crashing anymore. poe however, keeps crashing seemingly at random times. it doesnt have a pattern, it can be while generic mapping, doing maven invitations, looking at my atlas tree... theres nothing in specific that seems to trigger it.

i cant for the life of me find any crash logs for POE, and those would greatly help me in troubleshooting this issue. i cannot guarantee that its not my pc thats having issues, but crash logs certainly help me regardless of it being the game having issues or the pc having issues.

Anyone else having this issue, and have ideas of what to try?
And where are the crash logs located???

for some generic info, i have up to date drivers and OS and all that. have tried all the common basic solutions, along with trying multiple gpu drivers, using dx11 and 12 / vulkan. its a new rig, 4090 and 14th gen i9, its not dusty or old hardware. Im an IT/Tech guy, and have tried everything i can think of, other than turbo drastic things such as reinstalling windows, which i may end up doing anyway depending on how my other issues go.

i used to have the error 0xc0000005, which is an access violation, which still occurs on other programs i have issues with, tho seemingly not after my latest fix.

but yea, where are the crash logs? if i could find them, i may be able to troubleshoot the issue myself. if further info is wanted, i will happily fill in whatever is needed.

I'm having nearly the same issue, crashes in hideout, map, and town.

Like the OP I've tried everything short of reinstalling windows. And annoyingly, like OP I can find no logs nor do I receive any errors on crashing.

Even a place to start from would be appreciated.

(Also, side note: I too have a 14th gen i9, maybe some relation)

"

Arisfarreach wrote:

I'm having nearly the same issue, crashes in hideout, map, and town.

Like the OP I've tried everything short of reinstalling windows. And annoyingly, like OP I can find no logs nor do I receive any errors on crashing.

Even a place to start from would be appreciated.

(Also, side note: I too have a 14th gen i9, maybe some relation)

possibly, i mean i know my pc has had issues, and ive had to do loads of stuff in bios to get the pc to chill out (was hovering 90-100degrees c during any game while thermal and power throttling, tho now its down to 60-80 and only current/EDP throttling. cpus have also been replaced twice.

aside from the issues ive had, i do have a tiny feeling that getting the freshest hardware hasnt been the greatest choice in terms of compatibility. i seem to often run into issues, and i cant help but feel like some of it is simply struggling with the new tech.

wouldnt be surprised if having 14th gen intel cpus in becoming an issue for certain older apps and games, and poe is getting older at this point. not saying it wouldbt be able to run, but perhaps extra steps is needed to ensure good stability. doesnt help that all the OEM stuff along with cpu and gpus in general are jam packed and consume a lot of power, their clock speeds are slammed to the max aswell.

oh well, i cant say for certain since ive had plenty of things crash to desktop without errors. but poe is the only one i cant find logs for.

Could not find crash logs for poe, but i did end up solving my issue.

ultimately it ended up being a larger issue with my CPU that wasnt fixed. loads of more details can be found at this reddit post here where i updated on my issue and talk about all the things that made it not crash in the end.

https://www.reddit.com/r/buildapc/comments/nvbhal/comment/l1aiv4g/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

note that this fix may work for others, especially if its a crash to desktop with no errors, but its not guaranteed. it doesnt hurt to try the fixes tho, no harm to be done and u can always undo the things u do, tho that may be unlikely to be needed.

I tested the game on two different computers yesterday. Game crashed to desktop on both computers. Same event viewer errors - kernelbase.dll and nvlddmkm. I wanted to test poe for 2-3 hours more to be 100% sure, but GGG banned me on act 3.

Vulkan - two crashes for 2-3 hours.
DX12 - zero crashes for 2 hours.

I'm almost 100% sure it's not a hardware issue at least for my case. Maybe will test it for 1-2 hours more (dx12).

On left is my old pc with Windows 10. Rock solid, zero app or game crashes for years. Installed poe - two crashes for 2 hours. On right is my new pc with Windows 11. Zero apps or games crashes. Installed poe - two crashes for 2 hours.

started having the problem today too any way to solve it?

Check event viewer logs and copy>paste logs here.

"

TyrenSpo2 wrote:

Check event viewer logs and copy>paste logs here.

This issue is not logged in the Logs

I'm also on a 14900K intel chip and GGG does not update their goddam game.


Here is my log from trying to login



2024/04/28 02:18:24 134618968 890d9d58 [INFO Client 33588] Async connecting to fra01.login.pathofexile.com:20481
2024/04/28 02:18:24 134619000 890d9cdd [INFO Client 33588] Connected to fra01.login.pathofexile.com in 16ms.
2024/04/28 02:18:29 134624718 88a9056d [DEBUG Client 33588] Got Instance Details from login server
2024/04/28 02:18:29 134624734 327589f0 [INFO Client 33588] [SHADER] Delay: OFF
2024/04/28 02:18:29 134624734 ca3a6a3d [INFO Client 33588] Connecting to instance server at 203.23.178.248:6112
2024/04/28 02:18:29 134624750 ca3a50f6 [DEBUG Client 33588] Connect time to instance server was 16ms
2024/04/28 02:18:29 134624765 1186a061 [DEBUG Client 33588] Generating level 69 area "2_11_endgame_town" with seed 1
2024/04/28 02:18:31 134625875 f22b6989 [INFO Client 33588] Tile hash: 2815062652
2024/04/28 02:18:31 134625875 f22b6988 [INFO Client 33588] Doodad hash: 45103505
2024/04/28 02:18:32 134627406 cff94598 [INFO Client 33588] : You have entered Karui Shores.
2024/04/28 02:18:34 134629609 cff94598 [INFO Client 33588] #<¾sexy> bIgBro: oh shit who was that

No errors in Event Viewer > Custom Views > Administrative Events?

I have same Event Viewer errors on two different computers - i7 4771 with gtx 1650 super and ryzen 7 7700 with rtx 4070 Super. The old pc is rock solid 10 years, only POE crashing. New one is tested 10 days and only POE crashing.


Vulkan, dx11 or dx 12 using? Vulkan - 2-3 hours playtime and 2 crashes. DX12 2 hours and no crashes. I wanted to test it for 2-3 hours more, but GGG banned me and the game is insanely boring...so I removed it.

Having this same issue, game crashing to desktop when loading hideout, without errors.

Edit: DX11 works but its super laggy. DX12 and Vulkan instant crashing.