Account Moderation Update

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iParadoxG wrote:

Maybe I am seeing things I want to see, but did you guys notice how many people commented that this change is not a good step forward?

You thought that thread was for feedback if they should add it or not? That's cute.

Kinda weird how everyone is against these changes. How about just not getting muted? I don't think it's that hard, just make sure you dont use global1 as a 4chan board.

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heil_mods_ wrote:

Kinda weird how everyone is against these changes. How about just not getting muted? I don't think it's that hard, just make sure you dont use global1 as a 4chan board.

https://old.reddit.com/r/pathofexile/comments/1aphrqy/gggs_mute_system_in_all_its_glory_96_hour_mute/

Despite support lifting his mute, he will still serve a 192 hour mute the next time he is muted. It does not remove the new 96 hour mute time that this caused him to reach.

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BaumisMagicalWorld wrote:

This whole thing is gonna blow up in your faces. This is just 1 step shy of censorship.

Censorship? Sir, this is a video game.

Overall, I find GGG's punishments a bit harsh. But especially, at times it's too harsh for small issues and almost nothing for really important issues. But this happens in life, this happens in law everywhere in the world, there will never be perfection in justice. But still, I think bans handed are overally harsh, which at times becomes defaming if unrightful and breaches rule no:3 in their own Code of Conduct; "Personally attack or cause harm to the reputation of others". I don't have much info on mutes. And most importantly, when a ban is given, the player who got banned should be auto-emailed or PM'ed on forums telling the reason and the length of the ban. Sometimes it takes days to learn such info from them. This is already present in the muting system, a red ingame chat message tells you how long you have been muted, it still doesn't tell the reason though. I also think the time has come to add phone support to this game since its scale is much larger now, and the mail support team might not be enough all the time. I agree with the following posts:

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Esubane wrote:

I find any punishments lasting years kinda ridiculous, this is a video game, not a felony in real life to warrant such long sanctions (including permabans). I mean im active on doomworld too and these fuckers still witch hunt SgtMarkIV for shitposts made in early 2010's. A god damn decade later they still don't let it go. This is just unhealthy and signals obsession over petty things.

If anything, it should be structured like this:

1) 30 min mute - hey bro, chill with this shitposting
2) 1 day mute - ok you had your warning and didn't listen
3) 7 day mute - you still didn't listen
4) league mute - mate just take a break, return in new season with a clear mind

Permabans should be handed only to obvious offenders advertising rmt etc.

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Demental wrote:

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heil_mods_ wrote:

Kinda weird how everyone is against these changes. How about just not getting muted? I don't think it's that hard, just make sure you dont use global1 as a 4chan board.

https://old.reddit.com/r/pathofexile/comments/1aphrqy/gggs_mute_system_in_all_its_glory_96_hour_mute/

Despite support lifting his mute, he will still serve a 192 hour mute the next time he is muted. It does not remove the new 96 hour mute time that this caused him to reach.

This one is very interesting. The e-mail lifting the ban tells that the player should be wary of posting long copy-pasted messages in global chat in the future, I mean still. I do not understand the reason of this. I don't think you can give short infos to questions regarding the majority of aspects of Path of Exile, its one of the most complicated ARPG games out there! I will refrain from posting anything to global and trade chats from now on.

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PegasusRideR wrote:

This one is very interesting. The e-mail lifting the ban tells that the player should be wary of posting long copy-pasted messages in global chat in the future, I mean still. I do not understand the reason of this. I don't think you can give short infos to questions regarding the majority of aspects of Path of Exile, its one of the most complicated ARPG games out there! I will refrain from posting anything to global and trade chats from now on.

Long walls of text are disruptive to the flow of chat and thus disliked. There's a reason why one of the common global chat memes is "GET DOWN MR PRESIDENT"

If you are respondingg to someone at such length, it is better to DM the person

The code of conduct can be literally breached by any sentence, wtf is this change trade ban = Perma ban in softcore so you will apply Perma ban to people that post toucans ? Smeee heeeee

When is 3.24 release? march or april?

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heil_mods_ wrote:

Kinda weird how everyone is against these changes. How about just not getting muted? I don't think it's that hard, just make sure you dont use global1 as a 4chan board.

Saw somebody getting muted for writing helpful comments. Presumably just because the comment was long and thorough. It sounds kinda ludicrous tbh. The intentions may be good, but the outcome can still be bad. Given how support themselves take the worst meaning all the time, even if a comment is not at all meant in an ill way, I'm sure it will be much worse by whoever is moderating chat channels. And if it's bots (how ironic), there's bound to be many false positives.

Thankfully I barely ever make comments or list stuff for trade, but it's going be even less now I reckon. Which may be the intention tbh. Put pressure/threats on people so we are less likely to interact and thereby lesson the workload.

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ArtCrusade wrote:

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PegasusRideR wrote:

This one is very interesting. The e-mail lifting the ban tells that the player should be wary of posting long copy-pasted messages in global chat in the future, I mean still. I do not understand the reason of this. I don't think you can give short infos to questions regarding the majority of aspects of Path of Exile, its one of the most complicated ARPG games out there! I will refrain from posting anything to global and trade chats from now on.

Long walls of text are disruptive to the flow of chat and thus disliked. There's a reason why one of the common global chat memes is "GET DOWN MR PRESIDENT"

If you are respondingg to someone at such length, it is better to DM the person

No, because those infos can be helpful to a lot of people. No one is forced to read all the info posted, everyone is free to ignore if they already know it. There is a reason Global chats exist with many channels. This type of mute only disrupts its purpose and functionality. The info shared there is not even a wall of text as well, despite being a long wall of text as you mentioned.