50 Point Sale - Get a Free Mystery Box When you Spend Points

Fuck i got spider, i have arachnophobia... can i get a reroll plz? ... :D thanks
Hey there, buruc666!

I'm sorry to hear this! Unfortunately, it is not possible to exchange reward items given from Mystery Boxes. However, if having a spider pet in your microtransaction list is distressing to you, our Support team would be happy to look into deleting the cosmetic from your account. This wouldn't give you any compensation such as any points, of course. If you'd like us to do this for you, please contact us at support@grindinggear.com with the request so that we can assist you!
I don't get my box for spend points sad :( very sad. I feel cheated.

edit

after few hours i got my box
Joined: Dec 28, 2013
Last edited by Green6#6417 on Dec 2, 2022, 4:59:36 PM
So, it's been 12 hours since I posted that I didn't get my mystery box... Can someone tell me how to contact support?

(edit)So I got a hold of support and they fixed it... Thank you.
Last edited by Roger_Lord_Mortimer#6208 on Dec 2, 2022, 6:48:43 PM
did not got my box yet seeing all the other comment ill keep an eye on my stash but i'm still worried :(

edit: did got it finaly :)
Last edited by hulkyny#1797 on Dec 2, 2022, 7:27:57 PM
the same problem,didn't receive mine from buying weta
Last edited by hn310140#0474 on Dec 2, 2022, 9:47:14 PM
I only have 1 point, weta pet costs 2 points. GGG PLZ REDUCE WETA PET TO 1.
Hold
I didn't receive mine either and I bought a weta u.u

Edit: chest spawned and got a nice visual sword, thanks ^^
Last edited by Dark_ing#5798 on Dec 3, 2022, 4:09:33 AM
Bought a weta (as usual) yesterday... Never got the box :-(

EDIT: Appeared today (Sunday)
Last edited by Cyzax#3287 on Dec 4, 2022, 10:54:21 AM

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