Item disappeared.
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I was in the act 3 town on normal browsing my stash when I looked and my gloves were just gone, I checked my stash multiple times and they weren't in there. I know I didn't vendor them because I hadn't even gone to the vendor yet and they were still equipped. Can someone help me with this and tell me if there's anything I can do to resolve this issue.
Last bumped on Jan 17, 2025, 2:01:36 AM
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" If you are 100% sure you don't have it, then it's gone forever as GGG does not restore items ever. You must have misplaced it, data doesn't just disappear like that - I don't know how they store info but your entire character is likely 1 file on the server - meaning it's all or nothing being corrupted. |
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I don't think i misplaced it, it's not in my stack or in my inventory. It's just gone, I know for a fact i didn't sell it cause they were really valuable.
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I don't think i misplaced it, it's not in my stack or in my inventory. It's just gone, I know for a fact i didn't sell it cause they were really valuable.
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" You must have, because data doesn't just "disappear". Sucks man, move on because it's gone. You can try putting a support ticket in, but they will say the same thing. |
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I just want to know what happened, and if there is even a 1 in a million chance that I can fix what happened. Or so I can know what caused it so I can avoid it in the future.
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" Put in a support ticket then. I don't know how precise their logging is, maybe they can tell you. |
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And how exactly do I go about putting a ticket in?
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" Upper left corner, near your username. Contact Support button. No idea on response time, I talked to them earlier today and it took about an hour though. |
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" It's highly unlikely that characters are stored as files, much more likely they are stored as rows in a database, and items as a seperate table and therefore one item could theoretically disappear if one row got corrupted. But this is, as i said, higly theoretical, so the most likely cause, as Lask pointed out is that you accidentially destroyed or sold the item. |
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