Connection Issue (Infinite Loading/Abnormal Disconnection) - Account: LaskovSTBY

Hello!
I am reporting a technical issue in Path of Exile 2. My character cannot enter the game world: after selecting a hero in the menu, the "Connecting" message appears, and the loading hangs indefinitely or ends with "Abnormal Disconnection".
The problem occurred immediately after I changed the FSR settings in-game, followed by a crash.

What I have already tried (did not help):
1. GPU Swap: Tried both my main RX 9070 and a backup RTX 3060. The issue is identical on both.
2. ISP/Network: Tried two different providers, as well as mobile internet.
3. VPN Testing: Used a VPN to ensure a stable connection and bypass any routing issues. I can see the server pings, but the game still fails to connect to the world.
4. Settings Reset: Deleted the configuration folder in "My Documents", cleared ShaderCache, and tried switching APIs (DirectX 12 / Vulkan) via the config file.
5. New Character: Creating a new character did not help — it also hangs at the stage of entering the world.
It seems my session is "stuck" on the game server or there is a database error with my account (Session Lock).
Please check my account status and, if possible, manually terminate any active sessions (kick character) or reset the character's location.
Thank you in advance!

2026/03/18 23:35:10 [INFO Client 1488] [STREAMLINE][FSR] Enabled: true
2026/03/18 23:35:10 [INFO Client 1488] [STREAMLINE][XeSS] Enabled: true
2026/03/18 23:35:23 [INFO Client 1488] Enumerated adapter: AMD Radeon RX 9070
2026/03/18 23:35:28 [INFO Client 1488] Async connecting to lon.login.pathofexile2.com:21266
2026/03/18 23:35:28 [INFO Client 1488] Connected to lon.login.pathofexile2.com in 78ms.
2026/03/18 23:35:56 [INFO Client 1488] Abnormal disconnect: Произошло неожиданное отключение от сервера.
Last bumped on Mar 19, 2026, 4:35:57 AM

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