Since yesterday evening I can’t access any of the game servers!
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I checked the integrity of the Steam files! I've been playing for a long time...this is the first time I've encountered this! I can't connect to any of the game servers!
Last bumped on Mar 17, 2026, 9:56:17 AM
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Please be more specific.
e.g. if you get an error message, either post a screenshot or quote it verbatim GGG do not offer first-party Technical Support.
Free Technical Support guides created by the community are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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It says "(An unexpected disconnection from the server occurred)". And it always happens... on any server!
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Truth be told, that sounds more like your IP address has been blocked on their end than anything. It might be worth emailing support@grindinggear.com to explore that possibility.
If you do, focus very carefully on "has my IP address been blocked?" as while GGG's Support team provides Account & Billing Support - which this would fall under - they do not provide Technical Support, and so if you lead with "I'm experiencing disconnections" they'll simply tell you to post on the community forum and close your ticket. GGG do not offer first-party Technical Support.
Free Technical Support guides created by the community are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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The response came quickly! They said my IP address wasn't blacklisted! I'll have to resolve the issue with my provider! Maybe they're blocking something somehow!
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