5x Latency on maps

I'm getting 5x more latency on maps. If u check serve is saying its São paulo but when i enter a maps it just jumps.

in hideout i'm getting 25ms when i enter a map it goes to 140ms

Anyone experiencing the same problem?
Last bumped on Mar 8, 2026, 12:12:55 AM
MTR:
My traceroute [v0.96]
archx370 (10.0.0.105) -> br.pathofexile.com (104.17.255.156) 2026-03-08T01:29:44-0300
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. _gateway 0,0% 43 0,2 0,2 0,2 0,2 0,0
2. 192.168.3.1 0,0% 43 0,9 0,8 0,4 0,9 0,1
3. (waiting for reply)
4. 10.100.22.14 0,0% 42 1,9 2,0 1,0 3,2 0,3
5. 10.100.22.9 0,0% 42 3,4 4,5 2,5 8,3 1,4
6. BHE111001.ENL.atcmultimidia.com.br 0,0% 42 7,7 7,5 6,8 7,9 0,2
7. INF001170.enl-int.atcmultimidia.com.br 0,0% 42 7,4 7,6 7,0 8,0 0,2
8. INF001176.enl-int.atcmultimidia.com.br 0,0% 42 18,9 19,3 18,1 39,2 3,2
9. 172.68.16.18 0,0% 42 19,1 25,6 19,1 53,8 8,8
10. 172.68.16.101 0,0% 42 19,4 20,8 18,4 34,2 4,0
11. 104.17.255.156 0,0% 42 18,8 18,8 18,1 19,2 0,2



An MTR to an affected instance server would be more informative than one to the log in server.

https://www.poecommunity.help/information/server-connection
GGG do not offer first-party Technical Support.

Free Technical Support guides created by the community are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
"
Sarno#0493 wrote:
An MTR to an affected instance server would be more informative than one to the log in server.

https://www.poecommunity.help/information/server-connection


Cant find the host on the link:
What appear to me is : In the Host: field enter REPLACEME
You skipped the first part of the guide.
GGG do not offer first-party Technical Support.

Free Technical Support guides created by the community are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
"
Sarno#0493 wrote:
You skipped the first part of the guide.


I'm on a linux so i'm using and mtr on terminal using the são paulo host sao01.login.pathofexile.com , i'm getting:

mtr: Failed to resolve host: sao01.login.pathofexile.com: Name or service not known

So i tried to look the address:
Server: 100.100.100.100
Address: 100.100.100.100#53

** server can't find sao01.login.pathofexile.com: NXDOMAIN


Could it be a DNS problem?
Now i got it. i'm getting more than one instance server

The hight latency one : 43.152.104.11

My traceroute [v0.96]
-> 43.152.104.11 (43.152.104.11) 2026-03-08T02:11:02-0300
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. _gateway 0,0% 21 0,4 0,4 0,4 0,5 0,0
2. 192.168.3.1 0,0% 21 0,5 0,7 0,4 1,0 0,2
3. (waiting for reply)
4. 10.100.22.14 0,0% 21 1,5 1,8 1,5 2,3 0,2
5. 10.100.22.9 5,0% 20 3,5 4,1 2,8 8,1 1,3
6. BHE111001.ENL.atcmultimidia.com.br 0,0% 20 7,7 7,4 6,9 7,9 0,3
7. INF001170.enl-int.atcmultimidia.com.br 0,0% 20 7,4 7,4 6,9 8,0 0,3
8. 189-109-115-61.customer.tdatabrasil.net.br 0,0% 20 7,6 7,7 7,3 8,3 0,3
9. 152-255-180-222.user.vivozap.com.br 0,0% 20 8,0 64,2 7,5 391,9 121,7
10. 152-255-181-16.user.vivozap.com.br 0,0% 20 7,7 7,9 7,5 8,4 0,2
11. 152-255-151-237.user.vivozap.com.br 0,0% 20 15,3 20,3 15,1 109,4 21,0
12. 152-255-167-138.user.vivozap.com.br 89,5% 20 15,6 15,5 15,4 15,6 0,2
13. 152-255-169-9.user.vivozap.com.br 0,0% 20 22,1 22,6 21,0 29,0 1,9
14. ae24.3504.ebr1.sap1.ciriontechnologies.net 0,0% 20 21,2 21,7 20,3 26,7 1,6
15. 8.242.2.158 0,0% 20 32,3 29,7 25,6 47,3 6,2
16. 10.200.234.174 20,0% 20 25,3 25,6 25,3 26,3 0,3
17. 30.33.174.249 0,0% 20 28,5 28,1 27,1 32,8 1,3
18. (waiting for reply)
19. 11.158.140.59 0,0% 20 131,7 136,2 131,5 146,4 4,0
11.158.140.43
11.158.140.67
11.158.140.53
11.158.140.45
11.158.140.61
11.158.140.69
11.158.140.51
20. 30.1.151.225 0,0% 20 131,9 131,6 129,8 146,6 3,7
30.1.151.217
21. (waiting for reply)
22. (waiting for reply)
23. 11.88.60.229 55,0% 20 135,2 135,8 134,3 141,5 2,3
24. 43.152.104.11 0,0% 20 136,9 137,1 136,7 137,9 0,3


And the normal latency : 185.50.106.151

My traceroute [v0.96]
-> 185.50.106.151 (185.50.106.151) 2026-03-08T02:12:27-0300
Keys: Help Display mode Restart statistics Order of fields quit
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. _gateway 0,0% 11 0,4 0,4 0,4 0,4 0,0
2. 192.168.3.1 0,0% 10 0,8 0,8 0,6 0,9 0,1
3. (waiting for reply)
4. 10.100.22.14 0,0% 10 2,1 2,0 1,7 2,2 0,2
5. 10.100.22.9 0,0% 10 3,4 3,6 3,0 5,1 0,6
6. BHE111001.ENL.atcmultimidia.com.br 0,0% 10 7,7 7,5 7,3 7,8 0,2
7. INF001170.enl-int.atcmultimidia.com.br 0,0% 10 7,7 7,7 7,3 8,1 0,3
8. INF001176.enl-int.atcmultimidia.com.br 0,0% 10 18,6 18,8 18,5 19,0 0,2
9. as49544.saopaulo.sp.ix.br 0,0% 10 24,0 24,0 23,8 24,3 0,1
10. 172.30.223.100 0,0% 10 24,2 24,2 24,0 24,6 0,2
11. 172.30.225.99 0,0% 10 44,4 35,2 24,4 49,6 8,1
12. . 0,0% 10 24,3 24,0 23,6 24,3 0,2







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