Mystery Box is Poe 1 only and not in my Poe1 Account inventory

Hello,

I received a
Glimmer Wood Mystery Box on my Poe2 Account. It gives me an error saying not available on this game version.

I logged in on my Poe1 Character, and the box has not appeared there either.

I think this may be due to me having two accounts linked to my Email? Maybe im on the wrong one but have no idea how I could check on the other account.

One Account is Imortalryan#7357 That is the one the Box was received on.

My other account is Glutton#2594.

Both are attached to the same email. If someone could help me before the boxes expire that would be lovely.

Thanks in advance.
Last bumped on Dec 29, 2025, 7:36:37 PM
Hi there, can you please check the consumable section of your microtransaction stash on each sub account in Path of Exile 1?

If you are still unable to locate the Mystery box could you please email us at support@grindinggear.com so we can look into this matter for you?

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