Requesting Transparency for Stash Tab sale
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I don't know where to post this, but as it is some kind of feedback regarding the Shop, I am writing here.
I feel that, as it stands, the description of some of the purchase available in the Shop are deceitful, purposely or not. Here is the description for the Extra Stash Tab : "Add an extra tab to your shared stash" What a consumer expects is to get an EMPTY stash tab. In reality, it is only true if there exist no "remove-only" stash tabs. If there are for example 30 "remove-only" stash tabs, the consumer will have to purchase 31 stash tabs in order to get 1 which is effectively empty. The first 30 purchases will convert the "remove-only" tabs, and the 31th will be a truly empty tab. The same logic applies to Premium stash tab and Quad stash tab. I am unable to obtain a single normal sized empty stash tab anymore. If I purchase a regular tab, I will get a converted regular tab full of things I don't want to touch. If I purchase a premium tab, I will get a converted premium tab full of things I don't want to touch. If I purchase a quab premium stash tab, I will get an empty premium quad tab but only because I already converted the 2 remove-only quad I had. Meaning I had to pay about 24 euro for the ABILITY to purchase empty quad. Insane. So, ideally, the seller would delivers what they seem to be selling : empty stash tab. I am not foolish enough to believe it would ever happen. What I would like to request instead is more transparency. Please inform the potential buyer, without any room for misunderstanding, that they are NOT purchasing empty stash tabs. Instead they are purchasing a right of use for a randomly selected remove-only tab of similar tier OR -should there exist none- a brand new empty stash tab. I understand that League Players are not affected by this. Every new purchase effectively provides an empty stash tab in league. But please, address this. I am also having trouble deciding to get another Merchant's Tab because I have no idea which of my tabs will be converted to a remove-only tab. If determinism could be introduced in a way of another so we can chose which "remove-only" tab are converted on purchase, it would be a great boon. Thanks. Our civilization rose so much through the mind that it sometimes becomes difficult to reincarnate our own bodies. And yet, when we surrender ourselves to one another, I see the wild beasts come back out. When so rarely we embrace, I can hear the breath of dawn. Last bumped on Nov 23, 2025, 3:24:01 AM
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" If, for example, you have 30 tabs you haven't paid for, yes... " The consumer will be able to withdraw an unlimited number of items from the complimentary tabs without paying a cent. " If you are unable to remove items from Remove Only stash tabs, then I would highly recommend that you post in the pertinent forum section. Given that this directly translates into additional expense borne by GGG, I don't doubt they will address it as a priority issue. Bug Reports (Path of Exile 1) " That would only be true if a bug such as the one referred to above existed. If that is the case, I don't doubt GGG would be amenable to any related refund requests. " GGG does not advertise "empty stash tabs"; GGG advertises a set number of tabs with a set number of features. Essentially, Remove Only stash tabs are a form of overdraft. If you take out an overdraft and subsequently deposit money, your bank is highly likely to choose to interpret the latter action as a decision on your part to repay the former. You are, instead, asking that GGG disregard your current debt and instead allow you to add credit to your account. I agree - it seems improbable that they would ever go along with this. " The microtransaction currently behaves accurately according to the shop description. " This is more of the same... While I greatly dislike how overused the word "entitled" has become both broadly speaking and also specifically in the context of us gamers, it's really only the word that fits here. GGG has never promoted Remove Only tabs as a form of no-cost permanent storage you should take for granted and plan around. They have, instead, presented them as a way of ensuring you don't lose items. If you just pay for whatever number of stash tabs you actually want to have, then there'll be no Remove Only tabs and, thus, there will be no associated uncertainty regarding which one will have Feature X or Feature Y. Or you can just remove and vendor items you don't care about. The supposed issues you present are solely a concern for you because you insist on attempting to exploit Remove Only tabs as a form of free permanent storage. Given that this 1) increases the cloud storage GGG pays for, and, 2) reduces the storage-related microtransactions they benefit from, it seems more than a little shameless to ask them to assist you with this. If you never take out on overdraft, you never have to worry about the bank stealing your money. GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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you are just a hoarder, empty the tab yourself.
if it does not spark joy nor divines you can vendor it. |
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That's one level of condescension there, but I suppose it's simply the result of ignorance or arrogance.
I am not asking for a refund. I am not asking for change of how things work. I am not asking for something that will be a detriment to GGG, Path of Exile or the players in any way, shape or form. I am asking for the edit of description. You know, something that doesn't cost an arm or a leg but that will benefit the consumer, that is the players. The pushback only shows how little you care about improving user experience, and how eager you are to strike down from what you must feel is a very high place. When I decided to purchase extra stash tab, I expected empty stash tabs. Yes, I was ignorant, and you can rightly call me out for that. But don't call me out for trying to make sure future consumers won't be as ignorant as I was. "You can simply vendor the entire tab and done !" isn't an answer, it's an insult. GGG letting player keep stuff in remove-only tab is nice and a core feature of the game. Understand ? A feature. As in, it was done on purpose. So people can keep their stuff. If you disagree with that feature, I suggest you make another post. My feedback isn't addressed to the community, it's addressed to GGG. It's not going to change or improve my own experience because as I've said, I have now the ability to purchase brand new empty storage, even if only of the Quad size. Again, this is simply to make sure other consumers don't make misinformed decisions. What GGG decide to do about it is entirely up to them. Our civilization rose so much through the mind that it sometimes becomes difficult to reincarnate our own bodies.
And yet, when we surrender ourselves to one another, I see the wild beasts come back out. When so rarely we embrace, I can hear the breath of dawn. |
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