To GGG: In-Game Moderator Performance Is Poor

They deem inoffensive, nonexplicit banter as "inflammatory", mute without warning, and refuse to elaborate, not even via support channels. Consider remediating your team/sourcing elsewhere for better talent.

I think this means forum moderators.


Ai should be doing that job.

If ggg isn't using ai to garner information from this forum, they are incoherently ignorant. Ai is perfectly suited for this.

Companies pay massive money for 1/100th of the feedback I've read in these forums.

There should be an entire SERIOUS system developed around this. One that creates issues for devs, provides credit to posters, has a point system for this that potentially rewards ingame cosmetics. You could reward more points for better feedback, such as spells/supports, screenshots, amount of useful information provided. Devs could rate it, you could track who provides the best feedback, even potentially hire from it.

Ai could post on the post that the post has been transformed into a dev ticket. Theres so much you could do. You could easily have a dev on tickets all the time, well... LOL, the state this game is in, you could have a small team constantly busy. In fact, thats how I'd set it up.

Put half an ounce of effort into this and you can have an feedback goldmine for next to free. Its never been easier.


Oh, and yeah the moderation is trash.

You guys are giovind feedback and suppose you're getting answered right away and given a tap into head?


It's FEEDBACK not chat.

No joke, nothing hateful or out of the ordinary bam 1 hour ban!

[Removed by Support]

Censorship is insane! You should be ashamed of it!

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kazajhodo#6457 wrote:

I think this means forum moderators.

My post was specifically about an in-game 'moderator' action, but I wouldn't be surprised if its the same workers.

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kazajhodo#6457 wrote:

Ai should be doing that job.

+++

It's getting pretty wild. Can't even talk about some of the massive issues with the game because mods will just remove it. Just got a 24 hour chat ban for talking about how bad the economy has become and why its that way.

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LeFlesh#9979 wrote:

They deem inoffensive, nonexplicit banter as "inflammatory", mute without warning, and refuse to elaborate, not even via support channels. Consider remediating your team/sourcing elsewhere for better talent.

It is truly insane. This is a problem with the internet as a whole. I've stopped posting opinions or even try to have conversations on most of the internet because of it. YouTube gave me a ban one time because I asked if a video was real or not. I kid you not. lol...

It's so stupid. If I had my way, there would be laws against censorship. Any internet site or online game open to the public would be barred from censoring anyone over over what is deemed "offensive" of "inflammatory" content. It's just way too subjective.

All you need to do is to give players a 2-way ignore tool so they can filter out comments that offend them, and the problem is solved as far as I'm concerned. Only spam and stuff like that should be dealt with by the moderators.