High Ping / Frozen Mobs – In areas and maps but not in Hideout
|
Hello,
I’m currently experiencing severe gameplay issues from Germany/Frankfurt. Whenever I enter a new area in the campaign or a map, after some time (usually 1–3 minutes, sometimes less), my ping (ms) spikes from around 15 to 10,000, increasing rapidly. I am in Germany and connecting to the Frankfurt servers, but I’ve tried other servers and the same issue occurs. I am using a wired Ethernet connection, not Wi-Fi, but I also tried my mobile connection and experienced the same problem. Other online games I play, like Arena Breakout, Infinite, or Counter-Strike, work perfectly fine with stable ping (around 15–25 ms). In PoE, this only happens in campaign areas or maps. It does not happen in my hideout. The issue happens suddenly: my ping starts increasing rapidly, some mobs still move, and my character can move, but neither I nor the mobs can hit each other.After connecting with a VPN the mobs got frozen in place but i could move. I have been playing this game in Turkey for almost 4,000 hours and never experienced this issue. I moved to Germany two weeks ago, and the problem started happening. Not once have I been able to finish an area or map without my ping starting to increase rapidly. Here’s what I’ve observed and tried so far: Observations: My client.txt shows that the instance server IP is often 69.41.x.x (Dallas, USA), even though I’m in Germany. High ping and delayed mob movement only happen after entering an instance. Hideout and login are fine. This occurs regardless of my internet connection — both my dormitory Wi-Fi (FritzBox 7490) and mobile hotspot result in the same issue. Attempts to fix: Tried using multiple VPNs (Hotspot Shield, Cloudflare WARP) — connecting breaks my internet or doesn’t improve the instance routing. Selected different European gateways (Frankfurt, Amsterdam, London) in the client — still assigned to US server IPs. I verify the game files. Selected both network settings in the game. Any help or guidance would be greatly appreciated! I just want to play my favorite game of all time. Please help me! Last bumped on Nov 1, 2025, 4:51:50 PM
|
|
|
I am connecting from Türkiye and I am having the same problems you described.
|
|
|
Also German, can confirm. Signed for Frankfurt or Amsterdam
Get connected from frankfurt to Berlin via Telekom, have some spikes at Cloudflare in berlin, then big gap of unknown, then Amsterdam centurylink, one unknown and then i am right dead at Dallas at 800Hostings.
Spoiler
5 21 ms 22 ms 28 ms dialup-212.162.17.178.frankfurt1.mik.net [212.162.17.178]
6 12 ms 11 ms 12 ms 162.158.245.111 7 12 ms 12 ms 12 ms 162.158.245.68 8 12 ms 11 ms 12 ms 162.158.245.126 9 * * * Zeitüberschreitung der Anforderung. 10 * * * Zeitüberschreitung der Anforderung. 11 * * * Zeitüberschreitung der Anforderung. 12 22 ms 22 ms 22 ms SERVERS.COM.ear8.Amsterdam1.Level3.net [213.19.189.238] 13 * * * Zeitüberschreitung der Anforderung. 14 20 ms 20 ms 20 ms 69.41.173.165 Also have these entrys in my log:
Spoiler
2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_1_world_jntBnd has no vertex influences
2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_3_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_4_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_5_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_1_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_3_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_4_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3678984 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_5_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_1_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_3_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_4_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_L_wing_5_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_1_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_3_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_4_world_jntBnd has no vertex influences 2025/11/01 19:04:54 3679000 992bdae2 [CRIT Client 11396] [Art/Models/Items/BackAttachments/MasqueradeWings/rig.ast] Bone: phys_skinned_R_wing_5_world_jntBnd has no vertex influences |
|
|
same problem for me aswell Frankfurt server or Amsterdam/London/Stockholm.
My lagspikes also appear in the Hideout but way less. I get DC'ed after a while. WIFI/Lan doesnt matter - Lag still occurs I even reinstalled the game completely but that didnt fix the problem. Last edited by Nekratal91#3013 on Nov 1, 2025, 4:09:54 PM
|
|
|
Same issue here from TOronto Canada, I've heard people in EU having these kind of issues before but I have never.
No one else I know is having these issues my PC is fairly good play all triple A games fine, my connection is fairly good fibre optic 200mbps down. No idea what is causing these have tried reinstalling, deleting shader caches, vulkan, dx11 and dx12. If i wait in a new zone for 30min or so eventually it stabilizes but until then it just is unplayable and slow/sluttering/lagging. |
|
|
wtf is happening, same or similar issue, i just finished campain, Tier 1-3 maps were OKisch, then the LAG thing occurs, and Game disconnects to Poe Login Site, Unknown error. I set up kingsmarch 10Minutes no problem.
Opened a Dunes.There was a Hive on the Spawn point. Game instant Freezes and nothing funtions. Here is a post about a Vulkan problem, i had Dx and changed to Vulkan, Now i can move in the map but with heavy losses, ever 3rd slam hits mobs,, but game doesnt freeze and also dont kick me into the boot section. Never had ANY probs, have Standalone and Steam both dont work correct, same issues it seems. |
|
|
I also have massive latency issues in Germany.
Unfortunately, this makes the game unplayable. |
|
