GGG support team email???

A account of mine was locked yesterday, i do an email to the support team and i give them the name of my poe account with the four numbers (***** # 9999) and now they are asking me for my steam id. This is normal i should give them this??? Please i dont know what to do. Thanks.
Last bumped on Oct 28, 2025, 4:04:33 PM
I'm afraid this is not something we are able to discuss via the forums. If you have emailed us already, then one of the team will get back to you.
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A account of mine was locked yesterday, i do an email to the support team and i give them the name of my poe account with the four numbers (***** # 9999) and now they are asking me for my steam id. This is normal i should give them this??? Please i dont know what to do. Thanks.


If you play through steam then your account is linked with steam. You probably need to provide that information.

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