Latency issue

Hi — from my location I’m getting ~155–160 ms to 172.241.4.229 and occasional spikes. Traceroute shows a large jump at your upstream/peering edge. Can you check your upstream peering or whether any routers are rate-limiting ICMP. Traceroute logs below.

Tracing route to 172.241.4.229 over a maximum of 30 hops

1 1 ms <1 ms 1 ms 192.168.0.1
2 12 ms 12 ms 17 ms 100.91.255.254
3 12 ms 12 ms 11 ms 10.233.97.55
4 17 ms 16 ms 16 ms 10.55.37.84
5 42 ms 28 ms 22 ms 162.158.24.253
6 19 ms 19 ms 19 ms 162.158.25.115
7 18 ms 20 ms 34 ms 162.158.25.122
8 34 ms 21 ms 19 ms 162.158.25.12
9 * * * Request timed out.
10 157 ms 159 ms 157 ms 169.254.65.197
11 157 ms 157 ms 160 ms 188.42.201.209
12 156 ms 158 ms 158 ms 94.242.252.229
13 155 ms 157 ms 155 ms 94.242.255.3
14 160 ms 158 ms 158 ms 172.241.4.229

Trace complete.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| RTK_GW.realtek - 0 | 105 | 105 | 0 | 1 | 57 | 0 |
| 100.91.255.254 - 1 | 101 | 100 | 0 | 11 | 28 | 10 |
| 10.233.97.55 - 1 | 101 | 100 | 0 | 12 | 34 | 11 |
| 10.55.37.84 - 0 | 105 | 105 | 16 | 17 | 74 | 16 |
| 162.158.24.253 - 1 | 101 | 100 | 0 | 30 | 63 | 24 |
| 162.158.25.53 - 1 | 101 | 100 | 0 | 21 | 33 | 21 |
| 162.158.25.77 - 1 | 101 | 100 | 0 | 22 | 35 | 19 |
| 162.158.25.83 - 1 | 101 | 100 | 0 | 22 | 34 | 18 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| 169.254.65.197 - 0 | 105 | 105 | 156 | 162 | 272 | 159 |
| c520s1-r1.servers.com - 0 | 105 | 105 | 156 | 161 | 232 | 157 |
| 94.242.252.229 - 0 | 105 | 105 | 154 | 156 | 214 | 157 |
| 94.242.255.3 - 0 | 105 | 105 | 154 | 156 | 213 | 156 |
| 172.241.4.229 - 0 | 105 | 105 | 156 | 158 | 216 | 156 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider