crashing back to menu on loading into a zone

I have played all throughout the Third Edict patch with almost no problems whatsoever (other than bad fps but its a new-ish game so it's expected). However, around 6:30 today my game won't even load in after selecting a character and instead crashes to the menu displaying "Failed to connect to instance." On the off chance I do load in, anytime I attempt to enter a new zone, it does the same thing. I have tried verifying the files, restarting computer, restarting game, updating graphics driver, forgetting and reconnecting my network, dx12, Vulkan, clearing shader caches, and choosing different regions. None of these have worked. I have now waited 3-4 hours, tried again, and still crash. If you guys could help me resolve this, I would greatly appreciate it. 
Last bumped on Sep 11, 2025, 3:11:39 PM
It's not just you - happening all over the place.
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Likewise
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It's not just you - happening all over the place.


wow thats wild, its literally unplayable. glad to at least hear im not the only one. hopefully a fix comes soon!
Je constate une dégradation du serveur depuis quelques temps. Vous en pensez quoi ?
Going on almost 20 hrs of this
ive been having crash issue in act 4 and it finally stopped when i got into interludes but now its just Every. Single. Instance change. I get DC'd and have to reconnect like 5-6 times before it finally lets me back in.

New zone? DC.
Go back to town? DC.

I'll try to go back to town and it will reconnect me back (after trying to connect another 5 times back onto the game) and then i have to try to load into town again and the cycle repeats) this is just unplayable.

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