problem after the free weekend

impossible to connect to the game it asks me to buy it again it is the only game in shared account which bugs like this, the support told me to buy it again, that we all send them a message of dissatisfaction that they fix the problem if it is not fixed they make a lot of players lose

when you ask them for answers as to why it doesn't work anymore after this free weekend

Hi there,

Thank you for the message. I am afraid that this is not something we are able to speculate on.

If you have any other questions or need anything else, please let us know.

Regards,
Rob