PS5 constant ERROR when taken to character selection

I have downloaded the new update on PS5 and I have tried to load up POE , it loads and then when it prompts to press X to play , I do that and then it takes me to character selection and then I instantly get “something went wrong with this game or app”. The specific error code is CE-108255-1 . I have tried absolutely everything including clearing cache , rebuilding database , software update , deleting and reinstalling the entire game . My final solution was to reset my PS5 which is what I have just done and I am still encountering the error.

I checked to see if the game needed another update but the game is already up to date. My saved data is also synced so I have no idea what’s going on. I just want to play the game I have payed for and this is stressing me out.

Please can someone contact me and help me out as soon as possible.

Thanks
Last bumped on Sep 2, 2025, 9:02:33 AM
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Mejrii_#5666 wrote:
I have downloaded the new update on PS5 and I have tried to load up POE , it loads and then when it prompts to press X to play , I do that and then it takes me to character selection and then I instantly get “something went wrong with this game or app”. The specific error code is CE-108255-1 . I have tried absolutely everything including clearing cache , rebuilding database , software update , deleting and reinstalling the entire game . My final solution was to reset my PS5 which is what I have just done and I am still encountering the error.

I checked to see if the game needed another update but the game is already up to date. My saved data is also synced so I have no idea what’s going on. I just want to play the game I have payed for and this is stressing me out.

Please can someone contact me and help me out as soon as possible.

Thanks


You are posting in Bug Reports (Path of Exile 1), which is for POE 1 PC (Windows and Mac)
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