POE2 Network Issues

I have been receiving network issues, since launch, of poe2. This issue occurs randomly in zones where my network latency bounds back and forth from low to extremely high. it is consistent and makes the game unplayable when it occurs. Once it happens in a zone I have not found a way to fix making progression near impossible. Restarting client, changing network to predictive/auto, restarting computer, changing data centers does nothing. This is not a network issue from an ISP/internet connection perspective. I have reinstalled the game, changed settings and it does nothing. Please help as i cannot progress or play the game in this state.

I know this is poe1 tech support but ggg responded to an email telling me to post here as they do not have email technical support at this time due to staffing.

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Jercer#1610 wrote:

I have been receiving network issues, since launch, of poe2. This issue occurs randomly in zones where my network latency bounds back and forth from low to extremely high. it is consistent and makes the game unplayable when it occurs.

The next time this happens please create a WinMTR log while you are experiencing the issue.

GGG has a step-by-step guide, which you can find here.

If possible, please post it on Pastebin and give us a link to it over there.

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Jercer#1610 wrote:

This is not a network issue from an ISP/internet connection perspective.

Why do you say that?

I only ask, as "changing data centers does nothing" doesn't inspire me with confidence.

It is unlikely several / all of their gateways experience issues at the same time and the forum sees so few posts about it. I won't make assumptions prior to seeing the debugging information requested above, but please have reasonable expectations - this is likely to be a localised problem.

I appreciate the response. I will post the log when I get a chance to login again.

The reason I say it’s not an internet connectivity issue is because it only happens in certain zones. I can play the game fine sometimes and if I enter a zone/map and have no network spiking at the beginning of the zone it will not occur no matter how much time I spend in the zone. But if I die or load into a zone that does have the issue it persists in that zone no matter what I do, but if I change zones it likely goes away unless I go back to the zone which had the issues. The issue seems to be tied to certain instances in the game. I have no other connection issues with any other game or program and my internet speeds and connections are decent. This occurs through wifi and wired connection.

I will post the log when I get a chance. All help is appreciated. Thanks.

i have the same issue, network will be playable but soon as i die, the network goes from 0 to 1100 like crazy closing the game and reopening it don't fix it, only way i can play to make a new instance and start over

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SirMushrooms#7328 wrote:

i have the same issue, network will be playable but soon as i die, the network goes from 0 to 1100

Respectfully, that's a highly specific trigger that the OP hasn't mentioned.

If verifying your client's files doesn't help, I'd suggest posting a WinMTR log in your own thread.