Problems Recovering Health from the well.

My character is currently at 144 health and i cant recover health from the well or life flasks.
I took the time to record a video showing that the well or life flask wont heal my character, now they want me to open a new thread here ...

I can't upload the video here without publishing on the youtube which i'm not going to do.
Check the email i´ve sent to the support team, you have the vid there
Thanks

You are playing a Lich with Eternal Life:

"

Your Life cannot change while you have Energy Shield

ur right, thanks