locked account

is there anyway to know for how long will my account be locked?
Last bumped on Aug 10, 2025, 8:37:18 PM
If you're seeing the specific terminology "locked", that is a security precaution - it will remain locked until it is manually unlocked. I would suggest contacting support@grindinggear.com from the email address associated with your Path of Exile account. They'll want to verify your identity first.
Hey there, we may be able to assist with this. Could you please email us at support@grindinggear.com or go to https://www.pathofexile.com/support and follow the instructions to contact us so we can look into this matter for you?

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