online filter not work

only local filter can be found and chosen
Last edited by fasknifer#4842 on Jul 13, 2025, 3:32:22 AM
Last bumped on Jul 16, 2025, 2:29:15 PM
I’m able to access online Loot Filters such as NeverSink-4verystr-softcore using the Steam client on Win11 without issue. It’d help a lot if you’d provide more information (e.g. an example of an affected loot filter; which client you use; any troubleshooting performed, etc.) as I’m not sure where troubleshooting would even begin based on such a vague post.
I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
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Sarno#0493 wrote:
I’m able to access online Loot Filters such as NeverSink-4verystr-softcore using the Steam client on Win11 without issue. It’d help a lot if you’d provide more information (e.g. an example of an affected loot filter; which client you use; any troubleshooting performed, etc.) as I’m not sure where troubleshooting would even begin based on such a vague post.


I'm PC client without steam.
This issue begin in early July.
My local OnlineFilters folder is empty, which had 6 filters before (NeverSink's).
I'm still following these filters, and I tried unfollow and follow, and restart client, doesn't work.
Would you mind if I asked you for the full filepath of the OnlineFilters directory?

e.g. on my PC it's C:\Users\John\Documents\My Games\Path of Exile\OnlineFilters
I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
C:\Users\myname\Documents\My Games\Path of Exile\OnlineFilters

And it's also the path which open in the game option's open filter path:
C:\Users\myname\Documents\My Games\Path of Exile\
Where are you from? Maybe it's regional thing.

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