Client freeze with cogs spinning
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Periodicaly game freeze with small cogs spinnig in the middle for about 3-10 seconds then contiued. Minimap is cleared after that. How I can fix this? Reinstall, cache clear, pack check doesn't help.
windows 10 ver 22H2 build 19045.5965 game settings: all max, fps limit 90, 2k resolution, directx 12, aa - off. nvidia rtx 2070 gpu. Screenshot:
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 clientlog:
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2025/07/09 00:13:38 33314000 847c33ad [CRIT Client 14708] [D3D12] Device Removed. Reason: 0x887a0005 2025/07/09 00:13:38 33314000 4de16de4 [INFO Client 14708] [RENDER] Restarting device 2025/07/09 00:13:38 33314000 a0d81d7 [INFO Client 14708] [RENDER] Stopping device 2025/07/09 00:13:38 33314046 577e699a [DEBUG Client 14708] [WINDOW] TriggerDeviceDestroyed 2025/07/09 00:13:38 33314046 98c76d5b [DEBUG Client 14708] [D3D12] Failed to CreateResource (error: 0x887a0005) 2025/07/09 00:13:38 33314046 98c76d79 [DEBUG Client 14708] [D3D12] Device removed reason: 0x887a0005 2025/07/09 00:13:38 33314046 e0a9b589 [CRIT Client 14708] [D3D12] GPUAllocator::Data::Data() CreateResource failed 2025/07/09 00:13:38 33314046 c48de4e7 [WARN Client 14708] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed 2025/07/09 00:13:41 33317203 665e1faf [INFO Client 14708] [STREAMLINE] Shutdown Start 2025/07/09 00:13:41 33317343 b40c667 [INFO Client 14708] [STREAMLINE] Shutdown complete 2025/07/09 00:13:41 33317343 665e1f88 [INFO Client 14708] [STREAMLINE] Shutdown in 0.142444 seconds 2025/07/09 00:13:41 33317359 4de16f2a [INFO Client 14708] [RENDER] Starting device: DirectX12 2025/07/09 00:13:41 33317500 10dd04f8 [DEBUG Client 14708] [SHADER] Load shader cache: ShaderCacheD3D12 2025/07/09 00:13:43 33318718 665e1faf [INFO Client 14708] [STREAMLINE] Init Start 2025/07/09 00:13:43 33319296 665e1f88 [INFO Client 14708] [STREAMLINE] Init in 0.587555 seconds 2025/07/09 00:13:43 33319296 b40c6a0 [INFO Client 14708] [STREAMLINE] Initialized (Enabled) 2025/07/09 00:13:43 33319296 847c3865 [INFO Client 14708] [D3D12] Found matching adapter using LUID 000002365F203B30 (NVIDIA GeForce RTX 2070 - VG270U P) 2025/07/09 00:13:44 33319875 847c2fae [INFO Client 14708] [D3D12] SDK Version = 615 2025/07/09 00:13:44 33319875 847c0941 [INFO Client 14708] [D3D12] GPU type: discrete 2025/07/09 00:13:44 33319875 847c0947 [DEBUG Client 14708] [D3D12] VRAM size = 7.82 GB 2025/07/09 00:13:44 33319875 847c0946 [INFO Client 14708] [D3D12] VRAM limit: 7.82 GB 2025/07/09 00:13:44 33319875 847c1ba6 [INFO Client 14708] [D3D12] Shader Model: D3D_SHADER_MODEL_6_6 2025/07/09 00:13:44 33319875 847c19e5 [INFO Client 14708] [D3D12] Feature Level: 12.1 2025/07/09 00:13:44 33319875 847c270a [INFO Client 14708] [D3D12] Wave Lane Count: 32 2025/07/09 00:13:44 33319875 847c27a3 [INFO Client 14708] [D3D12] VRS Supported: true (4x4) 2025/07/09 00:13:44 33319921 b40be87 [INFO Client 14708] [STREAMLINE][DLSS]: Loaded version 2.4.10 (NGX: 3.7.10) 2025/07/09 00:13:44 33319921 b40be87 [INFO Client 14708] [STREAMLINE][Reflex]: Loaded version 2.4.10 (NGX: 0.0.0) 2025/07/09 00:13:44 33319921 b40be87 [INFO Client 14708] [STREAMLINE][PCL]: Loaded version 2.4.10 (NGX: 0.0.0) 2025/07/09 00:13:44 33319921 b40bec2 [INFO Client 14708] [STREAMLINE][NIS]: Loaded proxy version 2025/07/09 00:13:44 33319921 b40bec2 [INFO Client 14708] [STREAMLINE][FSR]: Loaded proxy version 2025/07/09 00:13:44 33319921 b40bec2 [INFO Client 14708] [STREAMLINE][XeSS]: Loaded proxy version 2025/07/09 00:13:44 33319921 b40bec2 [INFO Client 14708] [STREAMLINE][PSSR]: Loaded proxy version 2025/07/09 00:13:44 33319921 b40be27 [INFO Client 14708] [STREAMLINE][DLSS] Enabled: true 2025/07/09 00:13:44 33319921 819521e [INFO Client 14708] [STREAMLINE][Reflex] Reflex Low Latency: ON 2025/07/09 00:13:44 33319921 819521d [INFO Client 14708] [STREAMLINE][Reflex] Reflex Flash Indicator: ON 2025/07/09 00:13:44 33319921 b40be27 [INFO Client 14708] [STREAMLINE][Reflex] Enabled: true 2025/07/09 00:13:44 33319921 b40be27 [INFO Client 14708] [STREAMLINE][PCL] Enabled: true 2025/07/09 00:13:44 33319921 b40be27 [INFO Client 14708] [STREAMLINE][NIS] Enabled: true 2025/07/09 00:13:44 33319921 b40be28 [INFO Client 14708] [STREAMLINE][FSR] Enabled: true 2025/07/09 00:13:44 33319953 6c2d2cc6 [INFO Client 14708] [STREAMLINE][XeSS]: Loaded version 1.3.1 (XeFX: 0.0.0) 2025/07/09 00:13:44 33319953 b40be28 [INFO Client 14708] [STREAMLINE][XeSS] Enabled: true 2025/07/09 00:13:44 33319953 b40be28 [INFO Client 14708] [STREAMLINE][PSSR] Enabled: false 2025/07/09 00:13:44 33320171 3877a08c [INFO Client 14708] [D3D12] Buffer Count = 3 2025/07/09 00:13:44 33320171 577e695c [DEBUG Client 14708] [WINDOW] TriggerDeviceCreate 2025/07/09 00:13:44 33320203 2e06ba64 [DEBUG Client 14708] [SCENE] Height Map Texture: 840 x 840 2025/07/09 00:13:44 33320375 577e69fd [DEBUG Client 14708] [WINDOW] TriggerDeviceReset Last edited by AngryEvilCookie#7867 on Jul 8, 2025, 6:02:13 PM Last bumped on Jul 8, 2025, 6:02:37 PM
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Probably a video card driver TDR.
Would need to see a client log file to confirm. I find it difficult to justify optional purchases to support a Tencent-owned development studio that declines to provide customers Technical Support, regardless of how many thousands of euros that customer has spent...
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" added client log |
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