D3D12 Device Removed. Reason (0x887a0005)

Ever since the latest patch I have been getting a long freeze followed by my character being dead. I discovered if I press ESC when it freezes when it unfreezes the game is still paused but I managed to check logs when this happened and have included the image
Last bumped on Jul 6, 2025, 2:44:07 PM
Replying to state rolling back driver to Nvidia 566.36 has not fixed the issue
Last edited by Chloe#5635 on Jun 20, 2025, 7:52:27 PM
just when I update the Nvidia driver I got this issue.
currently on 576.80

rollback to 576.52 solved the issue for me.
Working class aka Casuals.
Gaming since 1990.
Make Chaos DMG Great AGain.
Last edited by kanemix#5581 on Jun 21, 2025, 6:52:12 AM
This began happening to me with 3.26.

I originally had a game crash in 3.25d after updating to the latest nvidia driver (57x.xx - known to have issues with 3xxx cards). I rolled back the driver to 566.36, even did a clean install, but my system was tainted and the only solution was switching from DX12 to Vulkan.

Since 3.26 I've been experiencing a temporary lockup, gears on the screen, then a rapid catchup then resume. I updated to the latest 576.80 and the issue remains. I just enabled Debug from the Nvidia Control Panel and the issue remains. Then I noticed the game is back on DX12...

"

2025/07/01 21:37:27 58389609 847c33ad [CRIT Client 1436] [D3D12] Device Removed. Reason: 0x887a0005
2025/07/01 21:37:27 58389625 4de16de4 [INFO Client 1436] [RENDER] Restarting device
2025/07/01 21:37:27 58389625 a0d81d7 [INFO Client 1436] [RENDER] Stopping device
2025/07/01 21:37:27 58389625 577e699a [DEBUG Client 1436] [WINDOW] TriggerDeviceDestroyed
2025/07/01 21:37:27 58389625 98c76d5b [DEBUG Client 1436] [D3D12] Failed to CreateResource (error: 0x887a0005)
2025/07/01 21:37:27 58389625 98c76d79 [DEBUG Client 1436] [D3D12] Device removed reason: 0x887a0005
2025/07/01 21:37:27 58389625 e0a9b589 [CRIT Client 1436] [D3D12] GPUAllocator::Data::Data() CreateResource failed
2025/07/01 21:37:27 58389625 c48de4e7 [WARN Client 1436] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed
2025/07/01 21:37:32 58394703 665e1faf [INFO Client 1436] [STREAMLINE] Shutdown Start
2025/07/01 21:37:32 58394937 b40c667 [INFO Client 1436] [STREAMLINE] Shutdown complete
2025/07/01 21:37:32 58394937 665e1f88 [INFO Client 1436] [STREAMLINE] Shutdown in 0.233404 seconds
2025/07/01 21:37:32 58395515 4de16f2a [INFO Client 1436] [RENDER] Starting device: DirectX12
Happening to me as well. I attempted rolling back to 566.36 as well, but the issue persists. It always seems to be preceded by a set of serialization errors for action type id = 50217.

"
action type id = 50217
2025/07/06 10:07:25 1274763328 3796fa86 [WARN Client 25292] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action.
skill_instance_id: 34820
action_id: 35415
object_id: 1429
target_id: 0
flags: 129
2025/07/06 10:07:27 1274765359 3797028d [WARN Client 25292] Client couldn't execute a triggered action from the server.
action type id = 50217
2025/07/06 10:07:27 1274765359 3796fa86 [WARN Client 25292] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action.
skill_instance_id: 34820
action_id: 35436
object_id: 1429
target_id: 0
flags: 129
2025/07/06 10:07:34 1274771796 847c33ad [CRIT Client 25292] [D3D12] Device Removed. Reason: 0x887a0005
2025/07/06 10:07:34 1274771796 4de16de4 [INFO Client 25292] [RENDER] Restarting device
2025/07/06 10:07:34 1274771796 a0d81d7 [INFO Client 25292] [RENDER] Stopping device
2025/07/06 10:07:34 1274771812 577e699a [DEBUG Client 25292] [WINDOW] TriggerDeviceDestroyed
2025/07/06 10:07:34 1274771812 98c76d5b [DEBUG Client 25292] [D3D12] Failed to CreateResource (error: 0x887a0005)
2025/07/06 10:07:34 1274771812 98c76d79 [DEBUG Client 25292] [D3D12] Device removed reason: 0x887a0005
2025/07/06 10:07:34 1274771812 e0a9b589 [CRIT Client 25292] [D3D12] GPUAllocator::Data::Data() CreateResource failed
2025/07/06 10:07:34 1274771812 c48de4e7 [WARN Client 25292] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed
2025/07/06 10:07:39 1274776921 665e1faf [INFO Client 25292] [STREAMLINE] Shutdown Start
2025/07/06 10:07:39 1274777000 b40c667 [INFO Client 25292] [STREAMLINE] Shutdown complete
2025/07/06 10:07:39 1274777000 665e1f88 [INFO Client 25292] [STREAMLINE] Shutdown in 0.077613 seconds
2025/07/06 10:07:39 1274777265 4de16f2a [INFO Client 25292] [RENDER] Starting device: DirectX12
2025/07/06 10:07:39 1274777390 10dd04f8 [DEBUG Client 25292] [SHADER] Load shader cache: ShaderCacheD3D12
2025/07/06 10:07:41 1274778515 665e1faf [INFO Client 25292] [STREAMLINE] Init Start
2025/07/06 10:07:41 1274778828 665e1f88 [INFO Client 25292] [STREAMLINE] Init in 0.316119 seconds
2025/07/06 10:07:41 1274778828 b40c6a0 [INFO Client 25292] [STREAMLINE] Initialized (Enabled)


"

action type id = 50217
2025/07/05 13:57:36 1202175515 3796fa86 [WARN Client 34236] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action.
skill_instance_id: 34820
action_id: 41171
object_id: 2865
target_id: 0
flags: 129
2025/07/05 13:57:42 1202182031 cff945b9 [INFO Client 34236] Oshabi: This way, Exile.
2025/07/05 13:57:43 1202182500 847c33ad [CRIT Client 34236] [D3D12] Device Removed. Reason: 0x887a0005


"

action type id = 50217
2025/07/05 13:05:25 1199044203 3796fa86 [WARN Client 34236] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action.
skill_instance_id: 34820
action_id: 35627
object_id: 2076
target_id: 0
flags: 129
2025/07/05 13:05:26 1199045343 cff945b9 [INFO Client 34236] Aisling Laffrey, The Silent Butcher: I spent every moment behind those bars picturing what I'd do to you when I got out.
2025/07/05 13:05:30 1199049640 cff945b9 [INFO Client 34236] Aisling Laffrey, The Silent Butcher: All that plannin'... for what?!
2025/07/05 13:05:34 1199053656 cff945b9 [INFO Client 34236] Aisling Laffrey, The Silent Butcher: No... not again! Please! Not again!
2025/07/05 13:05:48 1199067171 847c33ad [CRIT Client 34236] [D3D12] Device Removed. Reason: 0x887a0005


Update with another action 50217 serialization adjacent crash
"

2025/07/06 15:33:42 1294339953 3797028d [WARN Client 29860] Client couldn't execute a triggered action from the server.
action type id = 50217
2025/07/06 15:33:42 1294339953 3796fa86 [WARN Client 29860] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action.
skill_instance_id: 34820
action_id: 34622
object_id: 1516
target_id: 0
flags: 129
2025/07/06 15:33:59 1294357093 cff945b9 [INFO Client 29860] Karielle, the Bardiyan Heiress: A swift end!
2025/07/06 15:35:01 1294418953 cff945b9 [INFO Client 29860] Vaknus Raast: I am the judgment of Innocence, made manifest!
2025/07/06 15:35:10 1294427734 cff945b9 [INFO Client 29860] : A Reflecting Mist has manifested nearby.
2025/07/06 15:35:43 1294461343 847c33ad [CRIT Client 29860] [D3D12] Device Removed. Reason: 0x887a0005
2025/07/06 15:35:43 1294461343 4de16de4 [INFO Client 29860] [RENDER] Restarting device
2025/07/06 15:35:43 1294461343 a0d81d7 [INFO Client 29860] [RENDER] Stopping device
2025/07/06 15:35:43 1294461343 577e699a [DEBUG Client 29860] [WINDOW] TriggerDeviceDestroyed
2025/07/06 15:35:43 1294461343 98c76d5b [DEBUG Client 29860] [D3D12] Failed to CreateResource (error: 0x887a0005)
2025/07/06 15:35:43 1294461343 98c76d79 [DEBUG Client 29860] [D3D12] Device removed reason: 0x887a0005
2025/07/06 15:35:43 1294461343 e0a9b589 [CRIT Client 29860] [D3D12] GPUAllocator::Data::Data() CreateResource failed
2025/07/06 15:35:43 1294461343 c48de4e7 [WARN Client 29860] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed
2025/07/06 15:35:49 1294466671 665e1faf [INFO Client 29860] [STREAMLINE] Shutdown Start
2025/07/06 15:35:49 1294466781 b40c667 [INFO Client 29860] [STREAMLINE] Shutdown complete
2025/07/06 15:35:49 1294466781 665e1f88 [INFO Client 29860] [STREAMLINE] Shutdown in 0.098333 seconds
2025/07/06 15:35:49 1294467062 4de16f2a [INFO Client 29860] [RENDER] Starting device: DirectX12
2025/07/06 15:35:49 1294467187 10dd04f8 [DEBUG Client 29860] [SHADER] Load shader cache: ShaderCacheD3D12
2025/07/06 15:35:50 1294468359 665e1faf [INFO Client 29860] [STREAMLINE] Init Start
2025/07/06 15:35:51 1294468671 665e1f88 [INFO Client 29860] [STREAMLINE] Init in 0.325208 seconds
2025/07/06 15:35:51 1294468671 b40c6a0 [INFO Client 29860] [STREAMLINE] Initialized (Enabled)


"

2025/07/06 16:03:11 1296109265 3797028d [WARN Client 29860] Client couldn't execute a triggered action from the server.
action type id = 50217
2025/07/06 16:03:11 1296109265 3796fa86 [WARN Client 29860] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action.
skill_instance_id: 34820
action_id: 41184
object_id: 6507
target_id: 0
flags: 129
2025/07/06 16:06:49 1296327234 847c33ad [CRIT Client 29860] [D3D12] Device Removed. Reason: 0x887a0005
2025/07/06 16:06:49 1296327234 4de16de4 [INFO Client 29860] [RENDER] Restarting device
2025/07/06 16:06:49 1296327234 a0d81d7 [INFO Client 29860] [RENDER] Stopping device
2025/07/06 16:06:49 1296327250 577e699a [DEBUG Client 29860] [WINDOW] TriggerDeviceDestroyed
2025/07/06 16:06:49 1296327250 98c76d5b [DEBUG Client 29860] [D3D12] Failed to CreateResource (error: 0x887a0005)
2025/07/06 16:06:49 1296327250 98c76d79 [DEBUG Client 29860] [D3D12] Device removed reason: 0x887a0005
2025/07/06 16:06:49 1296327250 e0a9b589 [CRIT Client 29860] [D3D12] GPUAllocator::Data::Data() CreateResource failed
2025/07/06 16:06:49 1296327250 c48de4e7 [WARN Client 29860] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed
2025/07/06 16:06:55 1296332640 665e1faf [INFO Client 29860] [STREAMLINE] Shutdown Start
2025/07/06 16:06:55 1296332750 b40c667 [INFO Client 29860] [STREAMLINE] Shutdown complete
2025/07/06 16:06:55 1296332750 665e1f88 [INFO Client 29860] [STREAMLINE] Shutdown in 0.099881 seconds
2025/07/06 16:06:55 1296333109 4de16f2a [INFO Client 29860] [RENDER] Starting device: DirectX12
2025/07/06 16:06:55 1296333234 10dd04f8 [DEBUG Client 29860] [SHADER] Load shader cache: ShaderCacheD3D12
2025/07/06 16:06:57 1296334500 665e1faf [INFO Client 29860] [STREAMLINE] Init Start
2025/07/06 16:06:57 1296334781 665e1f88 [INFO Client 29860] [STREAMLINE] Init in 0.288582 seconds
2025/07/06 16:06:57 1296334781 b40c6a0 [INFO Client 29860] [STREAMLINE] Initialized (Enabled)
2025/07/06 16:06:57 1296334843 847c3865 [INFO Client 29860] [D3D12] Found matching adapter using LUID 000002A3A77000B0 (NVIDIA GeForce RTX 3080 - Del
Last edited by Orcasauce#3672 on Jul 6, 2025, 7:08:48 PM

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