Technical Support (Path of Exile 1) - D3D12 Device Removed. Reason (0x887a0005) - Forum

Ever since the latest patch I have been getting a long freeze followed by my character being dead. I discovered if I press ESC when it freezes when it unfreezes the game is still paused but I managed to check logs when this happened and have included the image Last bumped on Sep 19, 2025, 6:39:50 PM	Posted by Chloe#5635 on Jun 20, 2025, 12:55:08 PM Quote this Post
Replying to state rolling back driver to Nvidia 566.36 has not fixed the issue Last edited by Chloe#5635 on Jun 20, 2025, 7:52:27 PM	Posted by Chloe#5635 on Jun 20, 2025, 5:41:46 PM Quote this Post
just when I update the Nvidia driver I got this issue. currently on 576.80 rollback to 576.52 solved the issue for me. Working class aka Casuals. Gaming since 1990. Make Chaos DMG Great AGain. Last edited by kanemix#5581 on Jun 21, 2025, 6:52:12 AM	Posted by kanemix#5581 on Jun 21, 2025, 5:20:48 AM Quote this Post
This began happening to me with 3.26. I originally had a game crash in 3.25d after updating to the latest nvidia driver (57x.xx - known to have issues with 3xxx cards). I rolled back the driver to 566.36, even did a clean install, but my system was tainted and the only solution was switching from DX12 to Vulkan. Since 3.26 I've been experiencing a temporary lockup, gears on the screen, then a rapid catchup then resume. I updated to the latest 576.80 and the issue remains. I just enabled Debug from the Nvidia Control Panel and the issue remains. Then I noticed the game is back on DX12... " 2025/07/01 21:37:27 58389609 847c33ad [CRIT Client 1436] [D3D12] Device Removed. Reason: 0x887a0005 2025/07/01 21:37:27 58389625 4de16de4 [INFO Client 1436] [RENDER] Restarting device 2025/07/01 21:37:27 58389625 a0d81d7 [INFO Client 1436] [RENDER] Stopping device 2025/07/01 21:37:27 58389625 577e699a [DEBUG Client 1436] [WINDOW] TriggerDeviceDestroyed 2025/07/01 21:37:27 58389625 98c76d5b [DEBUG Client 1436] [D3D12] Failed to CreateResource (error: 0x887a0005) 2025/07/01 21:37:27 58389625 98c76d79 [DEBUG Client 1436] [D3D12] Device removed reason: 0x887a0005 2025/07/01 21:37:27 58389625 e0a9b589 [CRIT Client 1436] [D3D12] GPUAllocator::Data::Data() CreateResource failed 2025/07/01 21:37:27 58389625 c48de4e7 [WARN Client 1436] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed 2025/07/01 21:37:32 58394703 665e1faf [INFO Client 1436] [STREAMLINE] Shutdown Start 2025/07/01 21:37:32 58394937 b40c667 [INFO Client 1436] [STREAMLINE] Shutdown complete 2025/07/01 21:37:32 58394937 665e1f88 [INFO Client 1436] [STREAMLINE] Shutdown in 0.233404 seconds 2025/07/01 21:37:32 58395515 4de16f2a [INFO Client 1436] [RENDER] Starting device: DirectX12	Posted by imstimpy#3198 on Jul 1, 2025, 10:55:52 PM Quote this Post
Happening to me as well. I attempted rolling back to 566.36 as well, but the issue persists. It always seems to be preceded by a set of serialization errors for action type id = 50217. " action type id = 50217 2025/07/06 10:07:25 1274763328 3796fa86 [WARN Client 25292] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action. skill_instance_id: 34820 action_id: 35415 object_id: 1429 target_id: 0 flags: 129 2025/07/06 10:07:27 1274765359 3797028d [WARN Client 25292] Client couldn't execute a triggered action from the server. action type id = 50217 2025/07/06 10:07:27 1274765359 3796fa86 [WARN Client 25292] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action. skill_instance_id: 34820 action_id: 35436 object_id: 1429 target_id: 0 flags: 129 2025/07/06 10:07:34 1274771796 847c33ad [CRIT Client 25292] [D3D12] Device Removed. Reason: 0x887a0005 2025/07/06 10:07:34 1274771796 4de16de4 [INFO Client 25292] [RENDER] Restarting device 2025/07/06 10:07:34 1274771796 a0d81d7 [INFO Client 25292] [RENDER] Stopping device 2025/07/06 10:07:34 1274771812 577e699a [DEBUG Client 25292] [WINDOW] TriggerDeviceDestroyed 2025/07/06 10:07:34 1274771812 98c76d5b [DEBUG Client 25292] [D3D12] Failed to CreateResource (error: 0x887a0005) 2025/07/06 10:07:34 1274771812 98c76d79 [DEBUG Client 25292] [D3D12] Device removed reason: 0x887a0005 2025/07/06 10:07:34 1274771812 e0a9b589 [CRIT Client 25292] [D3D12] GPUAllocator::Data::Data() CreateResource failed 2025/07/06 10:07:34 1274771812 c48de4e7 [WARN Client 25292] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed 2025/07/06 10:07:39 1274776921 665e1faf [INFO Client 25292] [STREAMLINE] Shutdown Start 2025/07/06 10:07:39 1274777000 b40c667 [INFO Client 25292] [STREAMLINE] Shutdown complete 2025/07/06 10:07:39 1274777000 665e1f88 [INFO Client 25292] [STREAMLINE] Shutdown in 0.077613 seconds 2025/07/06 10:07:39 1274777265 4de16f2a [INFO Client 25292] [RENDER] Starting device: DirectX12 2025/07/06 10:07:39 1274777390 10dd04f8 [DEBUG Client 25292] [SHADER] Load shader cache: ShaderCacheD3D12 2025/07/06 10:07:41 1274778515 665e1faf [INFO Client 25292] [STREAMLINE] Init Start 2025/07/06 10:07:41 1274778828 665e1f88 [INFO Client 25292] [STREAMLINE] Init in 0.316119 seconds 2025/07/06 10:07:41 1274778828 b40c6a0 [INFO Client 25292] [STREAMLINE] Initialized (Enabled) " action type id = 50217 2025/07/05 13:57:36 1202175515 3796fa86 [WARN Client 34236] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action. skill_instance_id: 34820 action_id: 41171 object_id: 2865 target_id: 0 flags: 129 2025/07/05 13:57:42 1202182031 cff945b9 [INFO Client 34236] Oshabi: This way, Exile. 2025/07/05 13:57:43 1202182500 847c33ad [CRIT Client 34236] [D3D12] Device Removed. Reason: 0x887a0005 " action type id = 50217 2025/07/05 13:05:25 1199044203 3796fa86 [WARN Client 34236] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action. skill_instance_id: 34820 action_id: 35627 object_id: 2076 target_id: 0 flags: 129 2025/07/05 13:05:26 1199045343 cff945b9 [INFO Client 34236] Aisling Laffrey, The Silent Butcher: I spent every moment behind those bars picturing what I'd do to you when I got out. 2025/07/05 13:05:30 1199049640 cff945b9 [INFO Client 34236] Aisling Laffrey, The Silent Butcher: All that plannin'... for what?! 2025/07/05 13:05:34 1199053656 cff945b9 [INFO Client 34236] Aisling Laffrey, The Silent Butcher: No... not again! Please! Not again! 2025/07/05 13:05:48 1199067171 847c33ad [CRIT Client 34236] [D3D12] Device Removed. Reason: 0x887a0005 Update with another action 50217 serialization adjacent crash " 2025/07/06 15:33:42 1294339953 3797028d [WARN Client 29860] Client couldn't execute a triggered action from the server. action type id = 50217 2025/07/06 15:33:42 1294339953 3796fa86 [WARN Client 29860] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action. skill_instance_id: 34820 action_id: 34622 object_id: 1516 target_id: 0 flags: 129 2025/07/06 15:33:59 1294357093 cff945b9 [INFO Client 29860] Karielle, the Bardiyan Heiress: A swift end! 2025/07/06 15:35:01 1294418953 cff945b9 [INFO Client 29860] Vaknus Raast: I am the judgment of Innocence, made manifest! 2025/07/06 15:35:10 1294427734 cff945b9 [INFO Client 29860] : A Reflecting Mist has manifested nearby. 2025/07/06 15:35:43 1294461343 847c33ad [CRIT Client 29860] [D3D12] Device Removed. Reason: 0x887a0005 2025/07/06 15:35:43 1294461343 4de16de4 [INFO Client 29860] [RENDER] Restarting device 2025/07/06 15:35:43 1294461343 a0d81d7 [INFO Client 29860] [RENDER] Stopping device 2025/07/06 15:35:43 1294461343 577e699a [DEBUG Client 29860] [WINDOW] TriggerDeviceDestroyed 2025/07/06 15:35:43 1294461343 98c76d5b [DEBUG Client 29860] [D3D12] Failed to CreateResource (error: 0x887a0005) 2025/07/06 15:35:43 1294461343 98c76d79 [DEBUG Client 29860] [D3D12] Device removed reason: 0x887a0005 2025/07/06 15:35:43 1294461343 e0a9b589 [CRIT Client 29860] [D3D12] GPUAllocator::Data::Data() CreateResource failed 2025/07/06 15:35:43 1294461343 c48de4e7 [WARN Client 29860] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed 2025/07/06 15:35:49 1294466671 665e1faf [INFO Client 29860] [STREAMLINE] Shutdown Start 2025/07/06 15:35:49 1294466781 b40c667 [INFO Client 29860] [STREAMLINE] Shutdown complete 2025/07/06 15:35:49 1294466781 665e1f88 [INFO Client 29860] [STREAMLINE] Shutdown in 0.098333 seconds 2025/07/06 15:35:49 1294467062 4de16f2a [INFO Client 29860] [RENDER] Starting device: DirectX12 2025/07/06 15:35:49 1294467187 10dd04f8 [DEBUG Client 29860] [SHADER] Load shader cache: ShaderCacheD3D12 2025/07/06 15:35:50 1294468359 665e1faf [INFO Client 29860] [STREAMLINE] Init Start 2025/07/06 15:35:51 1294468671 665e1f88 [INFO Client 29860] [STREAMLINE] Init in 0.325208 seconds 2025/07/06 15:35:51 1294468671 b40c6a0 [INFO Client 29860] [STREAMLINE] Initialized (Enabled) " 2025/07/06 16:03:11 1296109265 3797028d [WARN Client 29860] Client couldn't execute a triggered action from the server. action type id = 50217 2025/07/06 16:03:11 1296109265 3796fa86 [WARN Client 29860] Instant/Triggered actionwas serialized to the client, but the client failed to execute the action. skill_instance_id: 34820 action_id: 41184 object_id: 6507 target_id: 0 flags: 129 2025/07/06 16:06:49 1296327234 847c33ad [CRIT Client 29860] [D3D12] Device Removed. Reason: 0x887a0005 2025/07/06 16:06:49 1296327234 4de16de4 [INFO Client 29860] [RENDER] Restarting device 2025/07/06 16:06:49 1296327234 a0d81d7 [INFO Client 29860] [RENDER] Stopping device 2025/07/06 16:06:49 1296327250 577e699a [DEBUG Client 29860] [WINDOW] TriggerDeviceDestroyed 2025/07/06 16:06:49 1296327250 98c76d5b [DEBUG Client 29860] [D3D12] Failed to CreateResource (error: 0x887a0005) 2025/07/06 16:06:49 1296327250 98c76d79 [DEBUG Client 29860] [D3D12] Device removed reason: 0x887a0005 2025/07/06 16:06:49 1296327250 e0a9b589 [CRIT Client 29860] [D3D12] GPUAllocator::Data::Data() CreateResource failed 2025/07/06 16:06:49 1296327250 c48de4e7 [WARN Client 29860] Failed to save minimap: GPUAllocator::Data::Data() CreateResource failed 2025/07/06 16:06:55 1296332640 665e1faf [INFO Client 29860] [STREAMLINE] Shutdown Start 2025/07/06 16:06:55 1296332750 b40c667 [INFO Client 29860] [STREAMLINE] Shutdown complete 2025/07/06 16:06:55 1296332750 665e1f88 [INFO Client 29860] [STREAMLINE] Shutdown in 0.099881 seconds 2025/07/06 16:06:55 1296333109 4de16f2a [INFO Client 29860] [RENDER] Starting device: DirectX12 2025/07/06 16:06:55 1296333234 10dd04f8 [DEBUG Client 29860] [SHADER] Load shader cache: ShaderCacheD3D12 2025/07/06 16:06:57 1296334500 665e1faf [INFO Client 29860] [STREAMLINE] Init Start 2025/07/06 16:06:57 1296334781 665e1f88 [INFO Client 29860] [STREAMLINE] Init in 0.288582 seconds 2025/07/06 16:06:57 1296334781 b40c6a0 [INFO Client 29860] [STREAMLINE] Initialized (Enabled) 2025/07/06 16:06:57 1296334843 847c3865 [INFO Client 29860] [D3D12] Found matching adapter using LUID 000002A3A77000B0 (NVIDIA GeForce RTX 3080 - Del Last edited by Orcasauce#3672 on Jul 6, 2025, 7:08:48 PM	Posted by Orcasauce#3672 on Jul 6, 2025, 2:44:07 PM Quote this Post
Love the radio silence from GGG on this. Like if they dont acknowledge it, the crashing will stop, right?	Posted by Nursejoyz#6965 on Sep 8, 2025, 10:58:43 PM Quote this Post
I also have this problem, massively annoying	Posted by Rottenbeer#4217 on Sep 14, 2025, 1:55:12 PM Quote this Post
[D3D12] Device Removed. Reason: 0x887a0005 this problem got too =\	Posted by MrNeo#9334 on Sep 17, 2025, 2:58:41 AM Quote this Post
I have the same isssue. GPU: GeForce RTX 5070 Ti Driver: 581.15 (28.08.2025) Here are my logs from the problem: " 2025/09/19 23:05:39 781211046 e0a4c8d5 [CRIT Client 25484] [D3D12] Device Removed. Reason: 0x887a0005 2025/09/19 23:05:39 781211046 628587b8 [INFO Client 25484] [RENDER] Restarting device 2025/09/19 23:05:39 781211046 b335e125 [INFO Client 25484] [RENDER] Stopping device 2025/09/19 23:05:39 781211062 3a82122d [DEBUG Client 25484] [WINDOW] TriggerDeviceDestroyed 2025/09/19 23:05:39 781211062 be4dacc [DEBUG Client 25484] [D3D12] Failed to CreateResource (error: 0x887a0005) 2025/09/19 23:05:39 781211062 be4db2e [DEBUG Client 25484] [D3D12] Device removed reason: 0x887a0005 2025/09/19 23:05:39 781211078 521aee7e [DEBUG Client 25484] [ENTITY2] Regather Pass Types 2025/09/19 23:05:39 781211171 521aedd0 [DEBUG Client 25484] [ENTITY2] Regather Object Types 2025/09/19 23:05:48 781220890 bdfe0c38 [INFO Client 25484] [STREAMLINE] Shutdown Start 2025/09/19 23:05:49 781221062 cb0f8f31 [INFO Client 25484] [STREAMLINE] Shutdown complete 2025/09/19 23:05:49 781221062 bdfe0bdf [INFO Client 25484] [STREAMLINE] Shutdown in 0.17991 seconds 2025/09/19 23:05:49 781221500 62857a31 [INFO Client 25484] [RENDER] Starting device: DirectX12 2025/09/19 23:05:49 781221546 bdfe0c38 [INFO Client 25484] [STREAMLINE] Init Start 2025/09/19 23:05:50 781222046 bdfe0bdf [INFO Client 25484] [STREAMLINE] Init in 0.505225 seconds 2025/09/19 23:05:50 781222046 cb0f8ef6 [INFO Client 25484] [STREAMLINE] Initialized (Enabled) 2025/09/19 23:05:50 781222093 e0a4d4f8 [INFO Client 25484] [D3D12] Found matching adapter using LUID 000003E0AC0E0C70 (NVIDIA GeForce RTX 5070 Ti - MSI MPG341CQR) 2025/09/19 23:05:51 781223000 e0a4bad4 [INFO Client 25484] [D3D12] SDK Version = 615 2025/09/19 23:05:51 781223000 e0a4af50 [INFO Client 25484] [D3D12] GPU type: discrete 2025/09/19 23:05:51 781223000 e0a4af37 [DEBUG Client 25484] [D3D12] VRAM size = 15.53 GB 2025/09/19 23:05:51 781223000 e0a4af30 [INFO Client 25484] [D3D12] VRAM limit: 15.53 GB 2025/09/19 23:05:51 781223000 e0a4e139 [INFO Client 25484] [D3D12] Shader Model: D3D_SHADER_MODEL_6_6 2025/09/19 23:05:51 781223000 e0a4e111 [INFO Client 25484] [D3D12] Feature Level: 12.1 2025/09/19 23:05:51 781223000 e0a4e5f8 [INFO Client 25484] [D3D12] Wave Lane Count: 32 2025/09/19 23:05:51 781223000 e0a4e595 [INFO Client 25484] [D3D12] Transfer Queue Timestamps: true 2025/09/19 23:05:51 781223000 e0a4e5db [INFO Client 25484] [D3D12] VRS Supported: true (4x4) 2025/09/19 23:05:51 781223046 cb0f9693 [INFO Client 25484] [STREAMLINE][DLSS]: Loaded version 2.4.10 (NGX: 3.7.10) 2025/09/19 23:05:51 781223046 cb0f9693 [INFO Client 25484] [STREAMLINE][Reflex]: Loaded version 2.4.10 (NGX: 0.0.0) 2025/09/19 23:05:51 781223046 cb0f9693 [INFO Client 25484] [STREAMLINE][PCL]: Loaded version 2.4.10 (NGX: 0.0.0) 2025/09/19 23:05:51 781223046 cb0f9752 [INFO Client 25484] [STREAMLINE][NIS]: Loaded proxy version 2025/09/19 23:05:51 781223046 cb0f9752 [INFO Client 25484] [STREAMLINE][FSR]: Loaded proxy version 2025/09/19 23:05:51 781223046 cb0f9752 [INFO Client 25484] [STREAMLINE][XeSS]: Loaded proxy version 2025/09/19 23:05:51 781223046 cb0f9752 [INFO Client 25484] [STREAMLINE][PSSR]: Loaded proxy version 2025/09/19 23:05:51 781223046 cb0f9771 [INFO Client 25484] [STREAMLINE][DLSS] Enabled: true 2025/09/19 23:05:51 781223046 4436f5ae [INFO Client 25484] [STREAMLINE][Reflex] Reflex Low Latency: ON 2025/09/19 23:05:51 781223046 4436f5ad [INFO Client 25484] [STREAMLINE][Reflex] Reflex Flash Indicator: ON 2025/09/19 23:05:51 781223046 cb0f9771 [INFO Client 25484] [STREAMLINE][Reflex] Enabled: true 2025/09/19 23:05:51 781223046 cb0f9771 [INFO Client 25484] [STREAMLINE][PCL] Enabled: true 2025/09/19 23:05:51 781223046 cb0f9771 [INFO Client 25484] [STREAMLINE][NIS] Enabled: true 2025/09/19 23:05:51 781223046 cb0f977e [INFO Client 25484] [STREAMLINE][FSR] Enabled: true 2025/09/19 23:05:51 781223093 da2b9991 [INFO Client 25484] [STREAMLINE][XeSS]: Loaded version 1.3.1 (XeFX: 0.0.0) 2025/09/19 23:05:51 781223093 cb0f977e [INFO Client 25484] [STREAMLINE][XeSS] Enabled: true 2025/09/19 23:05:51 781223093 cb0f977e [INFO Client 25484] [STREAMLINE][PSSR] Enabled: false 2025/09/19 23:05:51 781223109 55e61cdd [INFO Client 25484] [D3D12] Buffer Count = 2 2025/09/19 23:05:51 781223109 3a82126b [DEBUG Client 25484] [WINDOW] TriggerDeviceCreate 2025/09/19 23:05:51 781223140 99240e15 [DEBUG Client 25484] [SCENE] Height Map Texture: 1245 x 645 2025/09/19 23:05:51 781223687 3a8211ca [DEBUG Client 25484] [WINDOW] TriggerDeviceReset Last edited by Lasdem#2815 on Sep 19, 2025, 6:53:21 PM	Posted by Lasdem#2815 on Sep 19, 2025, 6:39:50 PM Quote this Post