Crash on AMD 7900 XTX

Bug Report ID: #871941558

With this new patch I am getting occasional graphics freezes. The game client does not crash, graphics freeze, reset and game continues (and I occasionally die :D)

My computer is has the following specifications:
CPU: AMD 7800 X3D
GPU: MSI 7900 XTX
Memory: 64GB 6000MT DDR5
HDD: 2TB Western Digital 850x

Windows 11 24H2 - OSBuild 26100.4351

Display Driver: 25.6.1
I just recently did a complete driver update using Display Driver Uninstaller (DDU) to completely clear out the driver. Reinstalled a fresh download, problem persists.

Game settings:
It was DX11. Patch Reset to DX12 - Same problem persists.
Resolution: 2560x1440
Vsync: locked
Triple buffering: disabled
Engine multithreading: Enabled

The AMD driver has prepared a package to upload to AMD for analysis which I have done already. I have not attached it here in this public forum in case there is personal information embedded in it.
Last edited by DuckDodgers99#3276 on Jun 14, 2025, 10:37:09 PM
Last bumped on Jul 9, 2025, 2:04:25 PM
To update this thread - just experience another crash that took me out of the game completely.

Interestingly, I did have a popup dialogue box appear that references DX11 even though I am using DX12.



I never experienced anything like this prior to this patch.

Additional details - Event 1000 in the Windows Application log.

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x684d0fc2
Faulting module name: KERNELBASE.dll, version: 10.0.26100.4202, time stamp: 0xfc5b8f29
Exception code: 0xe0000001
Fault offset: 0x00000000000c85ea
Faulting process id: 0x4D7C
Faulting application start time: 0x1DBDD95D64B632E
Faulting application path: D:\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: a78a23e2-21fc-4776-9035-a283a580fa69
Faulting package full name:
Faulting package-relative application ID:
Last edited by DuckDodgers99#3276 on Jun 14, 2025, 11:19:27 PM
I will add one more reply to this thread for the sake of complete transparency.

at the time of the crash, I am running PoE Overlay in the background, I have Path of Building open on a second monitor, and I have Microsoft Edge open watching a YouTube video.
I am going to add one more time to this thread, and I hope to hear back from the devs.



This is the AMD Driver dialogue that appears after each screen freeze/crash.

I hope this can be please addressed. the game is completely unplayable because of the randomness of these crashes.
These issues started yesterday for me 6/25/25.
I'm getting these same crashes.
same D3D11 error.


AMD Ryzen 5 7600X
AMD Radeon RX 7900 XTX
32 GB ram
2 Monitor Set up same resolution on each monitor 1440p
DX12

when mapping both monitors go black then i get the D3D11 error and POE crashes.
i often play and watch twitch or youtube on chrome or firefox, been trying both since the issues have been happening.

same probleme. il don't find any solution yet. try some resolution , some different DX.... no meessage during crash for me. i read some prebleme dué to some windows maj ...

my setup
w11

intel i9 12900K
amd 7900xtx 24GO
32 Go RAM

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