Unable to connect to Path of Exile on Xbox from Russia - "Unexpected disconnection"



Hi,

I'm playing from Russia on an Xbox Series X. Xbox Live and other games work fine (I'm using custom DNS to bypass regional blocks). However, when I launch Path of Exile, I press "Start", and I instantly get the following message:

"Connecting to login server..." → "An unexpected disconnection occurred"

I have tried:
- Wired and Wi-Fi connection
- Reinstalling the game
- Power cycling my console and router
- Mobile hotspot (4G)
- Different Xbox account
- Custom DNS and static IP
Nothing helped.

This issue is ongoing for several days. Other Russian players can access the game, but for me it seems like a block or routing issue.

Is it possible that some Russian IPs are blacklisted or blocked on console servers?

Thanks in advance for your help.
Last bumped on May 10, 2025, 10:59:57 AM
Yes, I have problems too
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