Somewhat regular crashing while playing

This is the error I get in the client log

It's happened in town and while leveling through the acts

2024/11/10 00:11:50 105438234 e0a9b589 [CRIT Client 23608] [D3D12] swap_chain->Present() failed

I can provide a dxdiag if needed

System was built on Friday, Nov 8th

On Steam
Win 11
Latest nvidia drive for 3080ti
AMD 9800x3d CPU
Everything is stock clock
Last edited by Dairu81 on Nov 11, 2024, 11:44:16 AM
Last bumped on Nov 12, 2024, 3:55:52 PM
Same here

Faulting application name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x67282d05
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4249, time stamp: 0x0cf64c6a
Exception code: 0xe0000001
Fault offset: 0x000000000005fe4c
Faulting process id: 0x0x4D3C
Faulting application start time: 0x0x1DB33489797BE1C
Faulting application path: C:\PathOfExile\PathOfExile.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: b41172f2-5213-4216-a91a-9cb5cc01e335
Faulting package full name:
Faulting package-relative application ID:
Again

Faulting application name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x67282d05
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4249, time stamp: 0x0cf64c6a
Exception code: 0xe0000001
Fault offset: 0x000000000005fe4c
Faulting process id: 0x0x517C
Faulting application start time: 0x0x1DB334F2556EC11
Faulting application path: C:\PathOfExile\PathOfExile.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: b958144d-4472-4fa6-b235-9527dfc150f5
Faulting package full name:
Faulting package-relative application ID:
Ever since i've started playing necro settlers I've been crashing multiple times a day. Never had any poe issue for the past 10 years. I've checked the logs after each crash and its always the same error;

2024/11/10 19:58:51 4961734 e0a9b589 [CRIT Client 6988] [D3D12] swap_chain->Present() failed.

I have a 7800x3d (base clock) and a 4070ti (base clock). So far i've re-installed the game, cleared caches, reinstalled drivers and nothing. Starting to think its server side issue causing the crashes because no other game causes this (using dx12 on other games also).
Same Issue here, with same Error:

2024/11/10 21:41:25 735424562 cff94598 [INFO Client 100332] : You have entered Oriath Docks.
2024/11/10 21:41:26 735425609 d5c98b06 [INFO Client 100332] [SHADER] Delay: ON
2024/11/10 21:41:31 735430562 19dc40 [DEBUG Client 100332] [InGameAudioManager] TalkingPetAudioEvent 'LevelUp' triggered
2024/11/10 21:41:33 735432906 19dc40 [DEBUG Client 100332] [InGameAudioManager] TalkingPetAudioEvent 'PlayerOfferedMultipleQuestRewardChoices' triggered
2024/11/10 21:41:38 735437296 19dc40 [DEBUG Client 100332] [InGameAudioManager] TalkingPetAudioEvent 'PlayerPerformedCraft' triggered
2024/11/10 21:41:39 735438453 19dc40 [DEBUG Client 100332] [InGameAudioManager] TalkingPetAudioEvent 'LevelUp' triggered
2024/11/10 21:41:46 735445593 e0a9b589 [CRIT Client 100332] [D3D12] swap_chain->Present() failed

I'm using DX 12 with Ryzen 7 7800X3D and 4080 super
you guys should all meet up for a drink and go over what you all have or don't have in common...

Such as:

Steam or Standalone

Exact version of your operating system
Win 10/11 and Version

Driver Version of the GPU

Do you have a manual virtual memory set or is Windows set to auto?
Last edited by Eleven777 on Nov 10, 2024, 10:23:55 PM
I'm having the same problem
Steam and Standalone are crashing

Windows 11

4070 ti Super (566.03 Driver launched on Oct 21)

Ryzen 7 7800X3D

Virtual memory on auto

2024/11/10 22:36:09 17131281 19dc40 [DEBUG Client 24912] [InGameAudioManager] TalkingPetAudioEvent 'Idle3MinuteCooldown' triggered
2024/11/10 22:36:09 17131281 19dc40 [DEBUG Client 24912] [InGameAudioManager] TalkingPetAudioEvent 'Idle1MinuteCooldown' triggered
2024/11/10 22:36:11 17133046 19dc40 [DEBUG Client 24912] [InGameAudioManager] TalkingPetAudioEvent 'LevelUp' triggered
2024/11/10 22:36:14 17135671 19dc40 [DEBUG Client 24912] [InGameAudioManager] TalkingPetAudioEvent 'LevelUp' triggered
2024/11/10 22:36:36 17158140 19dc40 [DEBUG Client 24912] [InGameAudioManager] TalkingPetAudioEvent 'LevelUp' triggered
2024/11/10 22:36:37 17158765 19dc40 [DEBUG Client 24912] [InGameAudioManager] TalkingPetAudioEvent 'LevelUp' triggered
2024/11/10 22:36:39 17160765 19dc40 [DEBUG Client 24912] [InGameAudioManager] TalkingPetAudioEvent 'LevelUp' triggered
2024/11/10 22:37:06 17187953 e0a9b589 [CRIT Client 24912] [D3D12] swap_chain->Present() failed
NVIDIA control panel > Manage 3D settings. At the bottom of the list where it says Vulkan/OpenGL present method, where it says "Auto" or "Prefer Native", try changing it to "Prefer layered on DXGI Swapchain".
gonna give the control panel setting change a try and reply back to see if this resolves the issue
After about 1.5 hours of play I did not crash where previously I was. small sample size but will continue to test this setting change to see if it works on longer play sessions

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