Account name change

I would like to change my account name, I've been playing this game for a few years now and don't want to lose the MTX by creating a new account, but everytime i try to write that support email it tells me i can't send it because that email doesn't accept emails from certain users or messages

it says Status code 5.7.1
Last bumped on Oct 15, 2024, 12:30:57 AM
If you're unable to email us, you should be able to send a private message to our Support account here: https://www.pathofexile.com/private-messages/compose/to/support
Alright i'll do that, thanks for the reply!

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