Account banned for suspected use of Trading Bot when using Live Search?

Hi GGG,
- This is not the first time I got banned like this (same reason, time frame, my behavior). The reason is "Third party software". I am not using any automated software or bots.

- I play the game in window mode, and the browser opens Live Search to buy more maps at the cheapest price possible.
'When using Google Chrome, the browser notification window and sound will sometimes appear earlier than the item on the trade page, so I have time to prepare before clicking the DM button'

- In 3.23, when I Live Search to buy more Maven's Writ I got banned once and after 3 days when I submitted appeal, the ban was revoked.

- During this season, I noticed that on twitch there were a few popular streamers using more than one account to play games, so I followed their lead.
- I did the same as this streamer: https://www.twitch.tv/videos/2225315105, made a CWS build following his guide, and use my main account to Live Search and buy more Inscribed Ultimatum while the CWS build does it.

All the things i do with my 2 accounts (play with window mode):
- 1 account open Inscribed > AFK/Move until complete > Loot > Leave map.
- 1 account holds currency waiting for Live Search > Click DM > Buy them, filter and transfer to sub-account.

- Last week my sub accounts (CWS) got banned for the same reason, I sent an appeal but it was decline.

- I thought because I used Live Search for a long time (got banned once in 3.23), and had absolutely no problems in seasons where I used it little or not at all.
- I did another CWS build and continued after a few days. Today my main account got banned in the same way and this is the 3rd time.

- I have not yet filed an appeal this time because the character limit prevents me from providing more information. I hope to get a closer look as I have had the same problem many times.

Thanks.

"

ShaunB_GGG wrote:

We are unable to discuss any moderation action or bans on the forums unfortunately. If you have further questions regarding your account please email us at support@grindinggear.com.

Thank you! I will do it.

This is yet another thread that gets created for this exact problem. 13 steam reviews in the last couple of months describe the same scenario. It seems a bit odd GGG.