Rate limiting active when adding email

Hi,
I recently tried to add an email to my poe account. Normally I login using the steam option, however with pathofexile 2 coming I want to add my email to my account. However when I try to add the email and I press submit, it gives me an error message which says: "Rate limiting active. You must wait 120 seconds." After I waited a couple of minutes, sometimes up to 10 minutes I keep getting the same message. After a couple of tries the message went up to 3600 seconds of waiting. I just tried after waiting for 4 hours and it keeps giving me that error and I am still unable to add my email to my account.

Does someone have a solution for me?

Thank you in advance,
An exile

Last bumped on Sep 2, 2024, 6:26:03 PM
Hey there, I'm sorry to hear about this. If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?

If you could please include your account name and 2-3 character names that would be greatly appreciated. :)
Need help with anything? Feel free to contact us at: support@grindinggear.com :)

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