Blocked website access by cloudflare

Dear GGG Support Team,

I am writing on behalf of my friend and guildmate due to him not being able to access the path of exile website. My friend is unable to access the path of exile website due to a cloudflare block. He is just a regular player and didn't attempt anything malicious.

- His username is: KoFukui

- The error message screenshot is attached to the imgur link: https://imgur.com/tkWGWcS

- Cloudflare Ray ID: 8b9b8fae3d81a896

- Region:
Spoiler
Crimea


- IP:
Spoiler
[Removed by Support]


- He attempted to enter the website from different browsers but the same cloudflare block message appears.

Please let me know if any additional information will be required

Kindly assist us with this matter as accessing the website is essential for any person to play path of exile.

Thanks and regards,
R.T.

Last edited by Scott_GGG on Aug 27, 2024, 7:20:08 AM
Last bumped on Aug 28, 2024, 2:43:38 AM
Hi there, could you please ask your friend and guildmate to contact us at support@grindinggear.com regarding this? We would be happy to look further into this for them there.
It is so since summer 2022 (as far as I can remember). Same shit for Donetsk and Luhansk regions. The reason is obvious: sanctions. Yet the game itseft is still fully accessible, it can be downloaded and played through Steam without any problems, but you can't purchase poinths through ingame shop, the page won't load at all.
The only solution is to use vpn to bypass this block. GGG doesn't care I think, unless you try to purchase points or supporter pack, this is very likely bannable.

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