My account is LOCKED

Today I received a notification that my account was LOCKED[Removed by Support]. Did I violate something?
I have been playing this game for a long time (since about 2017 and have not violated any game terms) , i bought MTX here and I really it is valuable to me.
Is this some kind of Misstake...
I can provide all the evidence and am ready to cooperate to solve everything

Please help me :(
Last edited by CoryA_GGG on Aug 19, 2024, 1:43:54 PM
Last bumped on Aug 19, 2024, 2:09:11 PM
Hey there!

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this.
i did it instatly after i got locked...
i dont know how long it could takes:(
I just send mail to support but i didnt get any Feedback on this... Is my situation being considered or will be considered? How long will it take approximately? Please tell me.. i dont know what to do
Hey again,

We are currently working through an influx of emails and requests so someone will get back to you as soon as possible.

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