Refund possibly for cape I just purchased?

Hello. I bought the "Starfall Cloak" a few minutes ago, but it has clipping at the top with the headgear I wanted to wear it with. I bought it to wear with this outfit, so the clipping ruins the look. Does not look clean and I wouldn't have purchased it if I knew there would be collision with the cloak and headgear. I actually got the "Sunrise Cloak" after this when I realized that the Starfall Cloak was raised up on the shoulders higher than other cloaks. I wish people would notice this before purchasing! It DOES NOT fit the way you think a cape would fit. I'm sure it will have clipping with other headgear pieces as well, so maybe this should be fixed? Not sure.

I tried to submit photo but it won't let me add an attachment. How would I get a refund for this item? Thank you!
Last edited by McJerkins on Aug 19, 2024, 12:59:37 AM
Last bumped on Aug 19, 2024, 1:08:21 AM
Hey there McJerkins,

I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Sure, thanks.

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