Another in a series of deleted characters...

Hi
It's a bit strange that this has been going on since the last decade, as far as I can see...
However, I am another case of losing a character in the game due to trying to connect it to Steam with an account on the GGG site.
Will my lost character be available again?
What should I write in the email I need to send to support?

Thank you.
Will this bug ever be fixed?
A fairly simple option that doesn't work and, no less, it wipes out the character in the game.

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Фердин wrote:

Thank you.
Will this bug ever be fixed?
A fairly simple option that doesn't work and, no less, it wipes out the character in the game.

It isn't a bug, it is people fucking up the process, you are basically creating a new account which you are then linking that overwrites the other account.

In all honesty i don't even know how you manage it it's pretty straight forward and can be done with a minimum of reading.

Yes. It should be pretty simple.
But the character I was last logged in with here is probably from when I may have been logging into the game through the client. I don't even remember anymore...
I was registered here in 2015, and I've been on Steam roughly since this decade. For me, the "old registration" on the site, so to speak, deleted the "new" one that I am currently using on Steam.
Which of these two accounts is "newer"?

Is there a FAQ about this one?
How many times has this happened?
There are also no "are you sure? This and that" type warnings, if the fix is ​​complicated.

I need a tutorial to change my character? Really?
You connect here to Steam, click on change character (and then there should be a notification if something is not normal), you get a list of characters (or whatever, since I didn't even get there), choose the one you want and you're done. But, no. Here, that operation ends up waiting endlessly for anything to load. Whether it's a bug or not, the result is the same.

Thanks for understanding.

Until the next regular in-game write-up
Cheers!

"

lagwin1980 wrote:

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Фердин wrote:

Thank you.
Will this bug ever be fixed?
A fairly simple option that doesn't work and, no less, it wipes out the character in the game.

It isn't a bug, it is people fucking up the process, you are basically creating a new account which you are then linking that overwrites the other account.

In all honesty i don't even know how you manage it it's pretty straight forward and can be done with a minimum of reading.

They probably could make it more foolproof. In any case where the action would result in removing one account show a pick box asking when one they want to keep with lists of characters shown.


UI Concept:




Could make it fancier by defaulting to the most recently logged in or most played account.

"

Summoner wrote:

"

lagwin1980 wrote:

"

Фердин wrote:

Thank you.
Will this bug ever be fixed?
A fairly simple option that doesn't work and, no less, it wipes out the character in the game.

It isn't a bug, it is people fucking up the process, you are basically creating a new account which you are then linking that overwrites the other account.

In all honesty i don't even know how you manage it it's pretty straight forward and can be done with a minimum of reading.

They probably could make it more foolproof. In any case where the action would result in removing one account show a pick box asking when one they want to keep with lists of characters shown.


UI Concept:




Could make it fancier by defaulting to the most recently logged in or most played account.

It is very simple . Login account you want to keep, and then link email (or Steam) that you don't want to keep.


Instead of making account with email and fuck up the process.