Mac Crashing to Desktop and/or failed to connect to instance at login

I am currently playing on a M3 Max Macbook Pro with 36 GB of ram on 14.5 macOS

Everytime I try to log in I either get an error message stating that I failed to connect to instance when selecting my character and then when I try to log back in I get the same error message.

When that is not happening I am able to get to the character connect screen but the game immediately crashes to desktop.

Below are the error logs that I am getting

"
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: PathOfExileClient [94334]
Path: /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/MacOS/PathOfExileClient
Identifier: com.GGG.PathOfExile
Version: 1.0 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2024-08-13 11:06:28.1711 -0400
OS Version: macOS 14.5 (23F79)
Report Version: 12
Anonymous UUID: 22E08A21-C5A0-BB4B-6241-9CC7C1498367

Sleep/Wake UUID: 10A60211-6929-45BD-BEA2-46462BB73110

Time Awake Since Boot: 1300000 seconds
Time Since Wake: 88602 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x7FF8148A9EA5)

Crashed Thread: 25

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [94334]

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF8148A9EA5)

Thread 0:: MainThrd Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x7ff8146937f4 weak_entry_for_referent(weak_table_t*, objc_object*) + 80
1 libobjc.A.dylib 0x7ff8146936ca weak_register_no_lock + 140
2 libobjc.A.dylib 0x7ff814693598 objc_storeWeak + 382
3 IOGPU 0x7ff91580e147 -[IOGPUMetalResource initWithDevice:remoteStorageResource:options:args:argsSize:] + 753
4 IOGPU 0x7ff91580de50 -[IOGPUMetalResource initWithDevice:options:args:argsSize:] + 36
5 IOGPU 0x7ff915811336 -[IOGPUMetalTexture initWithBuffer:descriptor:sysMemOffset:sysMemRowBytes:vidMemSize:vidMemRowBytes:args:argsSize:isStrideTexture:] + 648
6 IOGPU 0x7ff915811b55 -[IOGPUMetalTexture initWithPrimaryBuffer:heapIndex:bufferIndex:bufferOffset:length:descriptor:sysMemRowBytes:vidMemSize:vidMemRowBytes:args:argsSize:] + 86
7 AGXMetalG15X_B0 0x7ffa339501f4 -[AGXTexture initWithDevice:desc:isSuballocDisabled:] + 580
8 PathOfExileClient 0x1009c46f8 0x10097a000 + 304888
9 PathOfExileClient 0x100a6dbc5 0x10097a000 + 998341
10 PathOfExileClient 0x1009e51da 0x10097a000 + 438746
11 PathOfExileClient 0x1009e4f99 0x10097a000 + 438169
12 PathOfExileClient 0x1009e4f0d 0x10097a000 + 438029
13 PathOfExileClient 0x10099f6de vkEndCommandBuffer + 46
14 PathOfExileClient 0x102c059ec 0x10097a000 + 36223468
15 PathOfExileClient 0x102c05834 0x10097a000 + 36223028
16 PathOfExileClient 0x102bebcfd 0x10097a000 + 36117757
17 PathOfExileClient 0x102e7a409 0x10097a000 + 38798345
18 PathOfExileClient 0x102cb5aa2 0x10097a000 + 36944546
19 PathOfExileClient 0x100f10248 0x10097a000 + 5857864
20 PathOfExileClient 0x102c8aa04 0x10097a000 + 36768260
21 PathOfExileClient 0x103141bcb 0x10097a000 + 41712587
22 PathOfExileClient 0x10097d34b 0x10097a000 + 13131
23 MetalKit 0x7ff827c41a31 -[MTKView draw] + 270
24 MetalKit 0x7ff827c41914 __23-[MTKView __initCommon]_block_invoke + 42
25 libdispatch.dylib 0x7ff8148badbc _dispatch_client_callout + 8
26 libdispatch.dylib 0x7ff8148bd91c _dispatch_continuation_pop + 511
27 libdispatch.dylib 0x7ff8148cdf0d _dispatch_source_invoke + 2076
28 libdispatch.dylib 0x7ff8148c70f0 _dispatch_main_queue_drain + 745
29 libdispatch.dylib 0x7ff8148c6df9 _dispatch_main_queue_callback_4CF + 31
30 CoreFoundation 0x7ff814b7911a __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
31 CoreFoundation 0x7ff814b387c0 __CFRunLoopRun + 2463
32 CoreFoundation 0x7ff814b37859 CFRunLoopRunSpecific + 557
33 HIToolbox 0x7ff81fa2aa09 RunCurrentEventLoopInMode + 292
34 HIToolbox 0x7ff81fa2a816 ReceiveNextEventCommon + 665
35 HIToolbox 0x7ff81fa2a561 _BlockUntilNextEventMatchingListInModeWithFilter + 66
36 AppKit 0x7ff818109c61 _DPSNextEvent + 880
37 AppKit 0x7ff818a1ddc0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1273
38 gameoverlayrenderer.dylib 0x115b6041e 0x115b41000 + 128030
39 AppKit 0x7ff8180fb075 -[NSApplication run] + 603
40 AppKit 0x7ff8180ceff3 NSApplicationMain + 816
41 dyld 0x2060ef366 start + 1942




Thread 25 Crashed:
0 libsystem_malloc.dylib 0x7ff8148a9ea5 small_free_list_add_ptr.cold.1 + 0
1 libsystem_malloc.dylib 0x7ff81487effe small_free_list_add_ptr + 552
2 libsystem_malloc.dylib 0x7ff81487cca8 free_small + 891
3 PathOfExileClient 0x102b762cf 0x10097a000 + 35635919
4 PathOfExileClient 0x102b767fb 0x10097a000 + 35637243
5 PathOfExileClient 0x1015223ae 0x10097a000 + 12223406
6 PathOfExileClient 0x101522a27 0x10097a000 + 12225063
7 PathOfExileClient 0x1022d2be1 0x10097a000 + 26577889
8 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
9 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
10 PathOfExileClient 0x1022d203b 0x10097a000 + 26574907
11 PathOfExileClient 0x104625619 0x10097a000 + 63616537
12 PathOfExileClient 0x100ef1e87 0x10097a000 + 5734023
13 PathOfExileClient 0x101feac34 0x10097a000 + 23530548
14 PathOfExileClient 0x102b58c89 0x10097a000 + 35515529
15 PathOfExileClient 0x102b5d95a 0x10097a000 + 35535194
16 PathOfExileClient 0x102b5d790 0x10097a000 + 35534736
17 libsystem_pthread.dylib 0x7ff814a5c18b _pthread_start + 99
18 libsystem_pthread.dylib 0x7ff814a57ae3 thread_start + 15

Thread 26:
0 ??? 0x7ff8a4cfea78 ???
1 libsystem_kernel.dylib 0x7ff814a27412 __ulock_wait2 + 10
2 libsystem_platform.dylib 0x7ff814a8948a _os_unfair_lock_lock_slow + 165
3 libsystem_malloc.dylib 0x7ff81487a3bb small_malloc_should_clear + 118
4 libsystem_malloc.dylib 0x7ff81487a254 szone_malloc_should_clear + 107
5 libsystem_malloc.dylib 0x7ff8148a3d99 _malloc_zone_memalign + 329
6 libsystem_malloc.dylib 0x7ff8148a4345 _posix_memalign + 44
7 PathOfExileClient 0x102b63889 0x10097a000 + 35559561
8 PathOfExileClient 0x100e1bbbc 0x10097a000 + 4856764
9 PathOfExileClient 0x101fea26e 0x10097a000 + 23528046
10 PathOfExileClient 0x1022d2b78 0x10097a000 + 26577784
11 PathOfExileClient 0x1022d3155 0x10097a000 + 26579285
12 PathOfExileClient 0x1022d23af 0x10097a000 + 26575791
13 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
14 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
15 PathOfExileClient 0x1022d203b 0x10097a000 + 26574907
16 PathOfExileClient 0x104625619 0x10097a000 + 63616537
17 PathOfExileClient 0x100ef1e87 0x10097a000 + 5734023
18 PathOfExileClient 0x101feac34 0x10097a000 + 23530548
19 PathOfExileClient 0x102b58c89 0x10097a000 + 35515529
20 PathOfExileClient 0x102b5d95a 0x10097a000 + 35535194
21 PathOfExileClient 0x102b5d790 0x10097a000 + 35534736
22 libsystem_pthread.dylib 0x7ff814a5c18b _pthread_start + 99
23 libsystem_pthread.dylib 0x7ff814a57ae3 thread_start + 15



External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=897.7M resident=0K(0%) swapped_out_or_unallocated=897.7M(100%)
Writable regions: Total=5.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=5.0G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
CG image 36K 3
ColorSync 228K 26
CoreAnimation 244K 27
CoreGraphics 12K 2
CoreUI image data 912K 6
Foundation 220K 4
Image IO 128K 2
Kernel Alloc Once 8K 1
MALLOC 4.8G 308
MALLOC guard page 192K 12
Rosetta Arena 4096K 2
Rosetta Generic 2036K 506
Rosetta IndirectBranch 1024K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 1040K 104
Rosetta Thread Context 1040K 104
STACK GUARD 28K 7
Stack 29.9M 53
Stack Guard 56.2M 45
VM_ALLOCATE 336K 30
VM_ALLOCATE (reserved) 44K 4 reserved VM address space (unallocated)
__CTF 824 1
__DATA 37.6M 570
__DATA_CONST 43.0M 353
__DATA_DIRTY 1538K 195
__FONT_DATA 2352 1
__LINKEDIT 151.3M 23
__OBJC_RO 71.8M 1
__OBJC_RW 2197K 3
__TEXT 746.4M 577
dyld private memory 260K 2
mapped file 1.1G 361
shared memory 19.8M 20
=========== ======= =======
TOTAL 7.2G 3357
TOTAL, minus reserved VM space 7.2G 3357




Last bumped on Aug 13, 2024, 5:03:49 PM
"
sirwilliam732 wrote:
I am currently playing on a M3 Max Macbook Pro with 36 GB of ram on 14.5 macOS

Everytime I try to log in I either get an error message stating that I failed to connect to instance when selecting my character and then when I try to log back in I get the same error message.

When that is not happening I am able to get to the character connect screen but the game immediately crashes to desktop.

Below are the error logs that I am getting

"
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: PathOfExileClient [94334]
Path: /Users/USER/Library/Application Support/Steam/*/PathOfExileClient.app/Contents/MacOS/PathOfExileClient
Identifier: com.GGG.PathOfExile
Version: 1.0 (???)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2024-08-13 11:06:28.1711 -0400
OS Version: macOS 14.5 (23F79)
Report Version: 12
Anonymous UUID: 22E08A21-C5A0-BB4B-6241-9CC7C1498367

Sleep/Wake UUID: 10A60211-6929-45BD-BEA2-46462BB73110

Time Awake Since Boot: 1300000 seconds
Time Since Wake: 88602 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x7FF8148A9EA5)

Crashed Thread: 25

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process: exc handler [94334]

Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF8148A9EA5)

Thread 0:: MainThrd Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x7ff8146937f4 weak_entry_for_referent(weak_table_t*, objc_object*) + 80
1 libobjc.A.dylib 0x7ff8146936ca weak_register_no_lock + 140
2 libobjc.A.dylib 0x7ff814693598 objc_storeWeak + 382
3 IOGPU 0x7ff91580e147 -[IOGPUMetalResource initWithDevice:remoteStorageResource:options:args:argsSize:] + 753
4 IOGPU 0x7ff91580de50 -[IOGPUMetalResource initWithDevice:options:args:argsSize:] + 36
5 IOGPU 0x7ff915811336 -[IOGPUMetalTexture initWithBuffer:descriptor:sysMemOffset:sysMemRowBytes:vidMemSize:vidMemRowBytes:args:argsSize:isStrideTexture:] + 648
6 IOGPU 0x7ff915811b55 -[IOGPUMetalTexture initWithPrimaryBuffer:heapIndex:bufferIndex:bufferOffset:length:descriptor:sysMemRowBytes:vidMemSize:vidMemRowBytes:args:argsSize:] + 86
7 AGXMetalG15X_B0 0x7ffa339501f4 -[AGXTexture initWithDevice:desc:isSuballocDisabled:] + 580
8 PathOfExileClient 0x1009c46f8 0x10097a000 + 304888
9 PathOfExileClient 0x100a6dbc5 0x10097a000 + 998341
10 PathOfExileClient 0x1009e51da 0x10097a000 + 438746
11 PathOfExileClient 0x1009e4f99 0x10097a000 + 438169
12 PathOfExileClient 0x1009e4f0d 0x10097a000 + 438029
13 PathOfExileClient 0x10099f6de vkEndCommandBuffer + 46
14 PathOfExileClient 0x102c059ec 0x10097a000 + 36223468
15 PathOfExileClient 0x102c05834 0x10097a000 + 36223028
16 PathOfExileClient 0x102bebcfd 0x10097a000 + 36117757
17 PathOfExileClient 0x102e7a409 0x10097a000 + 38798345
18 PathOfExileClient 0x102cb5aa2 0x10097a000 + 36944546
19 PathOfExileClient 0x100f10248 0x10097a000 + 5857864
20 PathOfExileClient 0x102c8aa04 0x10097a000 + 36768260
21 PathOfExileClient 0x103141bcb 0x10097a000 + 41712587
22 PathOfExileClient 0x10097d34b 0x10097a000 + 13131
23 MetalKit 0x7ff827c41a31 -[MTKView draw] + 270
24 MetalKit 0x7ff827c41914 __23-[MTKView __initCommon]_block_invoke + 42
25 libdispatch.dylib 0x7ff8148badbc _dispatch_client_callout + 8
26 libdispatch.dylib 0x7ff8148bd91c _dispatch_continuation_pop + 511
27 libdispatch.dylib 0x7ff8148cdf0d _dispatch_source_invoke + 2076
28 libdispatch.dylib 0x7ff8148c70f0 _dispatch_main_queue_drain + 745
29 libdispatch.dylib 0x7ff8148c6df9 _dispatch_main_queue_callback_4CF + 31
30 CoreFoundation 0x7ff814b7911a __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
31 CoreFoundation 0x7ff814b387c0 __CFRunLoopRun + 2463
32 CoreFoundation 0x7ff814b37859 CFRunLoopRunSpecific + 557
33 HIToolbox 0x7ff81fa2aa09 RunCurrentEventLoopInMode + 292
34 HIToolbox 0x7ff81fa2a816 ReceiveNextEventCommon + 665
35 HIToolbox 0x7ff81fa2a561 _BlockUntilNextEventMatchingListInModeWithFilter + 66
36 AppKit 0x7ff818109c61 _DPSNextEvent + 880
37 AppKit 0x7ff818a1ddc0 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1273
38 gameoverlayrenderer.dylib 0x115b6041e 0x115b41000 + 128030
39 AppKit 0x7ff8180fb075 -[NSApplication run] + 603
40 AppKit 0x7ff8180ceff3 NSApplicationMain + 816
41 dyld 0x2060ef366 start + 1942




Thread 25 Crashed:
0 libsystem_malloc.dylib 0x7ff8148a9ea5 small_free_list_add_ptr.cold.1 + 0
1 libsystem_malloc.dylib 0x7ff81487effe small_free_list_add_ptr + 552
2 libsystem_malloc.dylib 0x7ff81487cca8 free_small + 891
3 PathOfExileClient 0x102b762cf 0x10097a000 + 35635919
4 PathOfExileClient 0x102b767fb 0x10097a000 + 35637243
5 PathOfExileClient 0x1015223ae 0x10097a000 + 12223406
6 PathOfExileClient 0x101522a27 0x10097a000 + 12225063
7 PathOfExileClient 0x1022d2be1 0x10097a000 + 26577889
8 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
9 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
10 PathOfExileClient 0x1022d203b 0x10097a000 + 26574907
11 PathOfExileClient 0x104625619 0x10097a000 + 63616537
12 PathOfExileClient 0x100ef1e87 0x10097a000 + 5734023
13 PathOfExileClient 0x101feac34 0x10097a000 + 23530548
14 PathOfExileClient 0x102b58c89 0x10097a000 + 35515529
15 PathOfExileClient 0x102b5d95a 0x10097a000 + 35535194
16 PathOfExileClient 0x102b5d790 0x10097a000 + 35534736
17 libsystem_pthread.dylib 0x7ff814a5c18b _pthread_start + 99
18 libsystem_pthread.dylib 0x7ff814a57ae3 thread_start + 15

Thread 26:
0 ??? 0x7ff8a4cfea78 ???
1 libsystem_kernel.dylib 0x7ff814a27412 __ulock_wait2 + 10
2 libsystem_platform.dylib 0x7ff814a8948a _os_unfair_lock_lock_slow + 165
3 libsystem_malloc.dylib 0x7ff81487a3bb small_malloc_should_clear + 118
4 libsystem_malloc.dylib 0x7ff81487a254 szone_malloc_should_clear + 107
5 libsystem_malloc.dylib 0x7ff8148a3d99 _malloc_zone_memalign + 329
6 libsystem_malloc.dylib 0x7ff8148a4345 _posix_memalign + 44
7 PathOfExileClient 0x102b63889 0x10097a000 + 35559561
8 PathOfExileClient 0x100e1bbbc 0x10097a000 + 4856764
9 PathOfExileClient 0x101fea26e 0x10097a000 + 23528046
10 PathOfExileClient 0x1022d2b78 0x10097a000 + 26577784
11 PathOfExileClient 0x1022d3155 0x10097a000 + 26579285
12 PathOfExileClient 0x1022d23af 0x10097a000 + 26575791
13 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
14 PathOfExileClient 0x1022d25dc 0x10097a000 + 26576348
15 PathOfExileClient 0x1022d203b 0x10097a000 + 26574907
16 PathOfExileClient 0x104625619 0x10097a000 + 63616537
17 PathOfExileClient 0x100ef1e87 0x10097a000 + 5734023
18 PathOfExileClient 0x101feac34 0x10097a000 + 23530548
19 PathOfExileClient 0x102b58c89 0x10097a000 + 35515529
20 PathOfExileClient 0x102b5d95a 0x10097a000 + 35535194
21 PathOfExileClient 0x102b5d790 0x10097a000 + 35534736
22 libsystem_pthread.dylib 0x7ff814a5c18b _pthread_start + 99
23 libsystem_pthread.dylib 0x7ff814a57ae3 thread_start + 15



External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=897.7M resident=0K(0%) swapped_out_or_unallocated=897.7M(100%)
Writable regions: Total=5.0G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=5.0G(100%)

VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
CG image 36K 3
ColorSync 228K 26
CoreAnimation 244K 27
CoreGraphics 12K 2
CoreUI image data 912K 6
Foundation 220K 4
Image IO 128K 2
Kernel Alloc Once 8K 1
MALLOC 4.8G 308
MALLOC guard page 192K 12
Rosetta Arena 4096K 2
Rosetta Generic 2036K 506
Rosetta IndirectBranch 1024K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 1040K 104
Rosetta Thread Context 1040K 104
STACK GUARD 28K 7
Stack 29.9M 53
Stack Guard 56.2M 45
VM_ALLOCATE 336K 30
VM_ALLOCATE (reserved) 44K 4 reserved VM address space (unallocated)
__CTF 824 1
__DATA 37.6M 570
__DATA_CONST 43.0M 353
__DATA_DIRTY 1538K 195
__FONT_DATA 2352 1
__LINKEDIT 151.3M 23
__OBJC_RO 71.8M 1
__OBJC_RW 2197K 3
__TEXT 746.4M 577
dyld private memory 260K 2
mapped file 1.1G 361
shared memory 19.8M 20
=========== ======= =======
TOTAL 7.2G 3357
TOTAL, minus reserved VM space 7.2G 3357






Both steam and the standalone client are broken. Take a look at the discord channel - https://discord.gg/QAgVjzn8

This may have options for you to have a stable client experience.

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