None of my characters can load into the game.

Hello.

I was in my hideout, used Frostblink away from my stash to get to my map device. Mid animation my dude got stuck and no reblink or leap worked to get "unsuck", i crashed the game and now none of my characters can load into the game. I made a new account, that account works fine and loads into the game witn no problems.

The super strange thing is, i sometimes get into the game and load Karui Shores. I can port to my mates hideout, but i CANT load my own or Kingsmarch.
(In total i have been on/off the loading screens for about 2 hours as of writing this)

What i tried:

-PC/game restart 40 times
-Every driver update known to man
-Removed every PoE file on my PC and reinstalled everything from new
-32 or 64bit
-Logging into my account on another PC in the house
-Different characters in Standard league
(Nothing above worked)

I have played around 10 hours a day since league start, no problems with the game at any point, i guess a Frostblink was too much for my guy smile.

Thanks, any help would be great.


UPDATE:
I tried every server in EU, none of them will load my characters.
I tried every server in US, none of them will load my characters.
BUT when i use servers over 250 MS, NZ/Australia/Japan/Singapore it works.
I almost have more questions than answers now, no idea whats going on.
Last edited by daSLinKI on Aug 8, 2024, 8:24:26 AM
Last bumped on Aug 8, 2024, 1:07:51 PM
Do you have WiFi capabilities on your PC? If so see if you can access EU servers over a cell hotspot from your phone. You might have to authenticate via an email confirmation code due to logging in from a new location when you try this.

If this works and allows you access to EU servers, then go back to your normal internet connection and do the WinMTR to the servers you'd normally connect to. You need to access the Client.txt file in your installation folder.

Before doing this process (linked below) I would recommend you exit the game completely and delete this .txt file as it is likely VERY large. Once deleted and you launch the game a new Client.txt file will be created that will be very small and easier to find the instance server information (faster too).

Try a few different instance servers in EU and post the results back here.
Link to GGG's WinMTR instructions:

https://www.pathofexile.com/forum/view-thread/1377789
Spoiler
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.xxx - 0 | 668 | 668 | 0 | 0 | 15 | 0 |
| 188.228.0.xx.dynamic.altibox.net - 0 | 668 | 668 | 1 | 2 | 15 | 3 |
| 111.81-166-xx.customer.lyse.net - 0 | 667 | 667 | 5 | 6 | 16 | 5 |
| kbn-b1-link.ip.twelve99.net - 0 | 667 | 667 | 6 | 7 | 79 | 6 |
| kbn-bb6-link.ip.twelve99.net - 3 | 615 | 601 | 7 | 8 | 71 | 8 |
| hbg-bb2-link.ip.twelve99.net - 41 | 255 | 151 | 10 | 10 | 16 | 11 |
| adm-bb2-link.ip.twelve99.net - 46 | 237 | 128 | 17 | 18 | 33 | 18 |
| adm-b10-link.ip.twelve99.net - 0 | 667 | 667 | 18 | 18 | 32 | 18 |
| internap-ic-366107.ip.twelve99-cust.net - 0 | 667 | 667 | 19 | 19 | 45 | 19 |
|border3.ae1-bbnet1.ams004.nl.unitasglobal.net - 0 | 668 | 668 | 17 | 19 | 62 | 18 |
| 95.172.78.xxx - 0 | 667 | 667 | 18 | 29 | 223 | 18 |
| agg2-b01.r01.a03.ams01.singlehop.net - 0 | 668 | 668 | 20 | 45 | 372 | 30 |
| aswg-b07.r02.a03.ams01.singlehop.net - 0 | 667 | 667 | 18 | 18 | 32 | 18 |
| ggg-ams-793.multiplay.co.uk - 0 | 667 | 667 | 19 | 19 | 32 | 20 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by daSLinKI on Aug 8, 2024, 1:32:53 PM
Quite some losses on:

| hbg-bb2-link.ip.twelve99.net
| adm-bb2-link.ip.twelve99.net
Last edited by daSLinKI on Aug 8, 2024, 1:33:28 PM

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