Steam account link bug

Hello!

Wanting to access the trade whisper function I tried to link my steam account to my login with my e-mail account and my account/characters have been deleted.

I since then unlinked accounts and via the steam automatic login and my e-mail login standalone from steam I do not have my characters back.

Thanks for the help!
Last bumped on Aug 2, 2024, 9:38:07 AM
It sounds like you accidentally overwrote your Steam Path of Exile account by logging into an alternate account and then connecting it to your Steam, removing Steam's link to your main account.

We may be able to fix this up for you but you'll need to contact us at support@grindinggear.com using the email address associated with the alternate account so that we can look into it further with you. We unfortunately are not able to assist with account-related issues directly via the forums.

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