KERNELBASE.dll error for almost 2 years now. Please help!

log:

Description
Faulting Application Path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PathOfExile.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: PathOfExile.exe
Application Version: 0.0.0.0
Application Timestamp: 669e00e3
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.22621.3880
Fault Module Timestamp: db9989e8
Exception Code: e0000001
Exception Offset: 000000000005fabc
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Additional Information 1: a77f
Additional Information 2: a77fa097ba624c67cc7f0f7e2f255c4a
Additional Information 3: cc67
Additional Information 4: cc67751aa7ac47afff709590b1cc5c5c

Extra information about the problem
Bucket ID: 0945ec666449b129da959dfb520f1f2c (1915610919255088940)


This has been happening for over 2 years and I have literally replaced every piece of hardware in my computer over that course of time as well as several clean install of windows with full wipes. Please help GGG! :)


Edit add: Device specs

Processor 13th Gen Intel(R) Core(TM) i9-13900K 3.00 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
GPU NVIDIA GeForce RTX 4070

Last edited by Tnb87113 on Jul 25, 2024, 9:20:15 PM
Last bumped on Jul 26, 2024, 11:12:50 AM
I have been getting the same issue since yesterday. My fans go to max and the game crashes before I can log in. Before that, game ran perfectly fine. Some people have said its an issue with high end intel CPUs, but the fixes for those have not worked or me.

Dota 2 also started crashing for me yesterday for the first time in forever, so its possible that its a hardware issue, but there are so many people with the same issue this week I am not sure what is going on.
Intel cpus have lots of issues degrading causing various issues.

nvida has drivers that mess things up and no idea if those are fixed either.

troubleshooting such issues I dont think is on the GGG side really as I havent had an issue for a long time and any they introduced like the desktop bug last patch it was fixed within days.

I suspect its on your end.
"
skjutengris wrote:
Intel cpus have lots of issues degrading causing various issues.

nvida has drivers that mess things up and no idea if those are fixed either.

troubleshooting such issues I dont think is on the GGG side really as I havent had an issue for a long time and any they introduced like the desktop bug last patch it was fixed within days.

I suspect its on your end.


Well my intel core is only 6 months old and this issue persists from before the new install so I'm not sure that is the issue I'm experiencing
"
skjutengris wrote:
Intel cpus have lots of issues degrading causing various issues.

nvida has drivers that mess things up and no idea if those are fixed either.

troubleshooting such issues I dont think is on the GGG side really as I havent had an issue for a long time and any they introduced like the desktop bug last patch it was fixed within days.

I suspect its on your end.


I have never had an issue with my cpu degrading. Other games all work perfectly fine. Doing a stress test in intel ITU shows no errors. Cinebench errors when trying to do a multithread test but other benchmarking software all works with no issues
Last edited by Doomblaze on Jul 26, 2024, 11:13:16 AM

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