Win MTR - Results - Possibly ISP issue?

Hi, I was reading up on the troubleshooting page since the last few leagues I've been getting a constant high-ish ping on the BR server. For context, all BR servers in other games or even community servers result in 40-60 ms latency for me. In the poe Sao Paulo gateway i've been getting a constant 150-170, which is almost the same as a US server.
If I can understand anything I read on the stickied post, the jump doesn't happen in my local network (thank god since im on cable and changed my router recently), and the latency is constant in future jumps. Here's the WinMtr results in both image and text format:





|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.100.1 - 0 | 126 | 126 | 0 | 1 | 3 | 1 |
| 100.120.112.2 - 0 | 126 | 126 | 2 | 4 | 9 | 3 |
| 10.0.3.36 - 10 | 95 | 86 | 1 | 3 | 8 | 4 |
| 10.2.187.173 - 0 | 126 | 126 | 16 | 21 | 45 | 20 |
| ae53.cr6-mia1.ip4.gtt.net - 0 | 126 | 126 | 137 | 142 | 199 | 145 |
| ae18.cr8-mia1.ip4.gtt.net - 0 | 126 | 126 | 138 | 142 | 170 | 142 |
| No response from host - 100 | 26 | 0 | 0 | 0 | 0 | 0 |
|ae7.3502.ebr1.sap1.ciriontechnologies.net - 0 | 126 | 126 | 150 | 157 | 216 | 154 |
| 8.243.44.246 - 0 | 126 | 126 | 150 | 152 | 183 | 153 |
| ae6.cbs02.eq02.sao02.networklayer.com - 0 | 126 | 126 | 147 | 150 | 161 | 148 |
| ae1.dar03.sao01.networklayer.com - 0 | 126 | 126 | 150 | 153 | 183 | 151 |
| 81.76.740d.ip4.static.sl-reverse.com - 0 | 126 | 126 | 147 | 150 | 182 | 150 |
| po1001.fcr01a.sao01.networklayer.com - 0 | 126 | 126 | 146 | 149 | 153 | 147 |
| 8f.d8.39a9.ip4.static.sl-reverse.com - 0 | 126 | 126 | 146 | 149 | 157 | 147 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last bumped on Jul 23, 2024, 5:04:21 PM
looks like a provider issue, some packet loss starts at a overloaded router is on 10.0.3.36 which is inside your providers' network (cause its a private ip address), the rest of the latency is added when the packets leave your providers network and enter the gtt.net servers.

just send the report to your providers helpline
age and treachery will triumph over youth and skill!
Last edited by vio on Jul 23, 2024, 4:53:20 PM
"
vio wrote:
looks like a provider issue, some packet loss starts at 10.0.3.36 which is inside your providers' network (cause its a private ip address), the rest of the latency is added when the packets leave your providers network and enter the gtt.net servers.

just send the report to your providers helpline


There isn't a packet loss issue, all 126 packets that were sent were received by the end destination.

Issue is the latency between the 4th and 5th hops where it jumps up to 142ms average, at the 5th hop it should be an isp issue though.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
"
lagwin1980 wrote:
"
vio wrote:
looks like a provider issue, some packet loss starts at 10.0.3.36 which is inside your providers' network (cause its a private ip address), the rest of the latency is added when the packets leave your providers network and enter the gtt.net servers.

just send the report to your providers helpline


There isn't a packet loss issue, all 126 packets that were sent were received by the end destination.

Issue is the latency between the 4th and 5th hops where it jumps up to 142ms average, at the 5th hop it should be an isp issue though.


yes, the 126 packets that were specifically sent to the last hop made it through, the loss didn't start at the 10.0.3.36 router and persist to the end, i corrected my post.

age and treachery will triumph over youth and skill!

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