Twitch drop not awarded

I had twitch connected and was watching onemanaleft which had drops enabled. I tried every method I could find including reconnecting and watching on approved browser and could never get the twitch inventory screen to say there was an active campaign. I even logged out and back in. the channel said drops enabled but every time I clicked like normal to get it it always gave me the "
no campaign" screen. Am I just out of luck for this or can I submit screenshots and evidence to ggg to get it somehow?
Last bumped on Jul 20, 2024, 3:22:50 PM
Hey there, I'm sorry to hear about this. If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?

If you could please include your account name and 2-3 character names that would be greatly appreciated. :)
Need help with anything? Feel free to contact us at: support@grindinggear.com :)
Sent info. Thanks for helping out here. First time i've ever had an issue.

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